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Department: Commercial Location: Njombe Cashless Branch Validity period: 07/07/2026 – 20/07/2026 Job Summary The Branch Manager is accountable for the branch’s business growth, profitability, human resource planning and management, risk, control and compliance. Reporting to: Commercial Manager Essential Duties – Lead on business growth and development of the branch agent’s network to maximize return by organizing sales drives around agents focusing on recruiting new clients. – Develop strategies and lead the branch team on executing the strategies focusing on deposit mobilization and ensure the branch targets are met. – Assure a high level of efficiency and accuracy in all back-office operations, at a level that supports the front office staff and results in customer satisfaction. – Ensure 100% compliance with the bank’s policies and procedures and that all individuals understand and follow the guidelines stipulated on all policies and procedures – Provide leadership to all branch staff in the service of creating a team that is always professional and with a strong compliance environment including ensuring regular communication of all FINCA policies and procedures. – Oversee Branch staffing to ensure efficiency, productivity, and smooth operations. – Monitor Branch performance versus plan and provide explanations for variances and way forward. Complete daily Branch reports and internal audit responses in accordance with established standards and deadlines – Interpret Branch financial statement with an understanding of branch level profit drivers and underlying causes of risk and possible mitigation. – Monitor and control Branch expenses improving operational sustainability. – With contribution from your branch team develop annual targets and outreach plans for the Branch and submit these to your line Manager for further review. – Manage the branch cash flow and liquidity planning through on time submission of disbursement projections and operational expense requirements. – Promote the bank brand image and lead the branch team towards creating awareness of the brand and service offered by the bank and its VAS. Qualifications – University Degree preferably in Commerce and Management, Business – Administration, Banking or any other related field. MBA is an added advantage. – At least 5 years’ work experience in a recognized Microfinance Institution or – Commercial Bank. – Computer Literacy
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