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As part of the transformation of Africa Global Logistics and the modernization of its maritime activities, we are looking for an Import Documentation Agent who can contribute to operational excellence, digitalization of our processes and continuous improvement of the customer experience. Join a committed team and actively participate in the fluidity of logistics operations that support African trade.
Main duties
Reporting to the OOCL Manager, the Import Documentation Agent is responsible for ensuring compliance and processing of documentary operations related to maritime imports, from the preparation of manifests to assistance to customers for the removal of their goods.
As such, he/she will be responsible for:
Ensure the creation and monitoring of ports of call import ships in dedicated operating systems.
Establish, control and update import manifests while ensuring regulatory and operational compliance
Verify and authenticate bills of lading (B/L) and ensure the necessary corrections in the different systems
Ensure the dissemination of arrival notices and follow-up of vessel and cargo information to customers.
Coordinate exchanges with shipowners, freight forwarders, port and customs authorities to ensure smooth import operations.
Process requests for corrigenda and follow up on customs formalities related to manifests.
Monitor unloading reports and ensure the transmission of information to different stakeholders.
Accompany customers in their administrative procedures and respond to their concerns to guarantee a high level of satisfaction.
Participate in the continuous improvement of processes, quality of service and compliance with QHSE procedures of the Group.
Candidate profile
Education
Bac +2 to Bac +3 in Logistics Transport, International Trade, Transit, Port Management or equivalent.
Experience
Initial experience in maritime documentation, transit, international transport or port operations would be an asset.
Knowledge of the maritime import environment and customs procedures is appreciated.
The practice of English will also be a plus.
Rigor and sense of detail.
Sense of organization and management of priorities.
Responsibilities
Sense of responsibility and autonomy.
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