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On behalf of one of our clients in France, we are looking for a Digital Operations and Reservations Manager, who will participate in the daily management of booking platforms, the monitoring of the passenger relationship and the improvement of our client’s digital tools.
You will help optimize the visibility and performance of our homes on online platforms, while participating in the digitalization and automation of our internal processes.
Main duties
Management of booking platforms and digital distribution
Daily monitoring of online booking platforms (Airbnb, Booking.com, etc.).
Optimize online ads to ensure their quality, attractiveness and compliance.
Control the online placement of new housing.
Participate in the monitoring of rates, availability and performance as part of Revenue Management actions.
Guest Relations and Reservation Management
Participate in communication with travelers and processing booking requests.
Monitor exchanges mainly by email and occasionally by phone.
Contribute to the implementation and monitoring of a CRM dedicated to the management of the passenger relationship.
Follow up on the key delivery process and ensure that it runs smoothly.
Management of digital tools and website
Participate in setting up and improving the Yaago Guest Welcome App.
Ensure that the website is updated and bug fixes are tracked.
Publish the content transmitted by the different departments.
Contribute to the integration of artificial intelligence (AI) solutions into business tools (PMS, Notion, Yaago), in order to automate and make processes more reliable.
Continuous improvement and procedures
Participate in the drafting, formalization and updating of departmental procedures.
Identify opportunities to improve business and digital processes.
Contribute to the optimization of work methods and reliability of operations.
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Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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Administration Paramétrage (30%) : Configurer les applications selon les besoins, gérer les accès, veiller aux mises à jour et remonter les anomalies. Gestion des Données (25%) : Assurer la mise à jour, la cohérence, la qualité et la fiabilité des données (via des imports/exports CSV, XML). Reporting Tableaux de bord (
Assurer le fonctionnement administratif et logistique quotidien du centre médical, en lien avec la direction et les équipes. Veiller à la disponibilité des fournitures et des équipements, au suivi fiable des stocks et des engagements de la société. Contribuer à la maîtrise des dépenseset à la continuité de l’activité,
Prise en charge des réservations par appel, chat et par mail Gestion des réservations des sites partenaires ( Booking, Expedia, etc . ) Coordination avec les services internes de l hôtel et gestion des demandes spéciales S assurer via les réservations reçues, la bonne prise en charge des exigences clients auprès des se
🎯 Responsabilités Prospection ; vérification et coordination de la signature du contrat ; envoi des cartes SIM ; échange et collecte des documents nécessaires. Coordination du planning des tests avec les équipes techniques ; suivi du résultats des tests ; 🎓 Formation / Diplômes Coordination d’un nouveau lancement com