Job Description
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Automatically translated from French. View the original offer
Description of the company
Education / Qualifications
Implanted DakarALTEN Senegal is the subsidiary of the ALTEN Group, a world leader in engineering and technology consulting. She now plays a key role in supporting the professional development of engineers in West Africa, and supports her clients’ development strategy in the areas of innovation and technological information systems. Our mission: meet the technological ambitions of our customers — Major international contractors — in the automotive, rail, IT, telecommunications and media sectors. Joining ALTEN Senegal means integrating an ecosystem of excellence and benefiting from:
- A personalized and evolving career path
- An ambitious skills development policy
- A stimulating, collaborative and meaningful work environment Job description We are hiring a Senior Project Manager to support the management and development of Telecom B to B activities.
Main duties
-Manage the customer relationship and ensure compliance with contractual commitments (SLA, KPI). -Oversee the operational, budgetary and economic performance of your perimeter. -Lead governance bodies and steering committees. -Manager and support Project Managers, Team Leaders and operational managers. -Manage the production, deployment and support activities of BtoB Telecom. -Conduct continuous improvement and business transformation plans.
Candidate profile
Engineering degree, Master Telecoms, Networks, Computer Science or equivalent
Experience
- More than 7 years of professional experience including 3 years minimum in project management or telecom operations management
- Proven experience in managing teams of 50 to 100 employees (directly or indirectly)
- Experience in budget management, profitability and operational performance monitoring Required skills:
- Mastery of the customer relationship and management of contractual commitments
- Control of SLAs, KPIs and operational governance arrangements
- Good knowledge of Telecom B to B environments
- Knowledge of IP, Ethernet, Fibre, FTTO/FTTH, VPN/MPLS, SD-WAN, LAN/WAN, Internet and VoIP/SIP technologies
Required skills
- Excellent analytical, synthesis and reporting capabilities
- Recognized leadership and ability to manage managers
Responsibilities
- Customer orientation, result culture, sense of responsibility and strength of proposal
- Good command of ITIL processes and production management environments Additional information You are rigorous, creative, curious and you like to work as a team and build skills in a dynamic environment. The professions of the service animate you and you want to evolve in a friendly environment, join us!
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