KCC SA is looking for a Resident Camp Operations Manager in Kolwezi

KCC SA is looking for a Resident Camp Operations Manager in Kolwezi

Location

Location Kolwezi, Lualaba, Democratic Republic of the Congo Deadline 2026-11-20 Subject: Subject: Recruitment of a Resident Camp Operations Manager Kolwezi KCC SA Contract type:

Candidate profile

Required qualifications:

Education / Qualifications

University degree or relevant higher degree in facilities management, hotel management, engineering, business administration, project management or equivalent field. Relevant professional certifications in facility management, hygiene and food safety, project management or health, safety and environment: an asset.

Experience

Minimum ten (10) years of relevant professional experience in residential camp management, facility management, hospitality, general services or comparable operational environment. Practical experience in provider management, contract monitoring, budget control and operational cost management. Experience in coordinating the maintenance of critical buildings, infrastructure, equipment and services. Experience in supervising catering, laundry, cleaning and accommodation services. Experience in the mining industry or in an isolated operating environment: an advantage. Proficiency in English and French, both oral and written, with the ability to write professional reports and communicate effectively. Technical skills: Facilities management: maintenance planning, infrastructure management, equipment monitoring and coordination of preventive and corrective maintenance. Residential camp management: occupancy planning, room management, monitoring of rotations and coordination of services to residents. Restoration and food safety: good hygiene practices, food traceability, temperature control, stock management and prevention of contamination. Hygiene and maintenance: mastery of cleaning, laundry, sanitation and waste management standards. Contract management: monitoring of contractual commitments, service levels (SLA), performance indicators (KPIs) and corrective action plans. Budget management: budget development and monitoring, gap analysis, expenditure control and cost optimization. HSEC and risk management: knowledge of safety procedures, methods for hazard identification, risk assessment and incident monitoring. Reporting and data analysis: ability to compile, analyze and present operational and financial data to support decision making.

Other information

Computer tools: Good command of Microsoft Office, including Excel, Word and PowerPoint, as well as operational monitoring and reporting tools. Continuous improvement: use of performance indicators, root cause analysis, monitoring of corrective actions and implementation of service improvement initiatives. Personal skills: Operational leadership: the ability to mobilize, support and empower teams and providers in a multi-service environment. Strong sense of safety: constant commitment to risk prevention, hygiene and compliance with HSEC procedures. Service Orientation: Ability to understand the needs of residents and ensure reliable, professional and quality services. Rigor and sense of organization: ability to plan, prioritize and track multiple activities simultaneously. Ability to analyze and solve problems: ability to identify the causes of malfunctions, make appropriate decisions and implement sustainable solutions.

Responsibilities

Sense of responsibility and accountability: the ability to take on decisions, follow up commitments and ensure implementation of agreed actions. Effective communication: ability to communicate clearly in French and English with interlocutors of different levels and functions. Collaboration and stakeholder management: ability to develop constructive working relationships with internal teams, service providers and partner departments. Integrity and professionalism: compliance with company policies, transparency in the management of resources and fair treatment of people. Adaptability and priority management: ability to respond effectively to unforeseen events, manage emergencies and maintain service continuity in a demanding industrial environment. Continuous improvement: willingness to challenge inefficient practices and propose measurable solutions to improve the quality and efficiency of operations.

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