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As part of our activity of remote management of condominiums, we are looking for a Syndicated Teleadvisor to take care of incoming calls from residents and co-owners. It is a position requiring calm, patience and self-control, especially when calling people who are unhappy or facing an urgent situation. Receive and process incoming calls from residents and co-owners. Identify the specific request or problem reported. Take care of claims related to the life of the building. Inform residents of the procedures and procedures to follow. Record requests and incidents in the tools provided for this purpose. Transmit the information to the services or interlocutors concerned. We are looking for a person: Having a mandatory experience in incoming calls / customer relationship. Have excellent listening and communication skills. Knowing how to keep cool in the face of a dissatisfied or aggressive customer. Patient, diplomatic and able to handle stressful situations. Conditions Salary: 600 000 Ar net / month Premiums: no premium provided Location: Tsiadana, Antananarivo Availability: work possible on weekends according to scheduleGiven the schedules and constraints of the position, priority will be given to candidates living in Tsiadana or nearby, to facilitate travel and punctuality.
Sector: Administration & Operations
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Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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