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Automatically translated from French. View the original offer
Location: Odzala-Kokoua National Park Type of contract: [CDD/ CDI / etc.] Salary: Negotiable. Job description:
The Assistant Camp Manager supports the day-to-day running of the camp, with a particular focus on operational execution, customer experience and quality control on a daily basis. This role is highly operational and heavily involved in the life of the camp, ensuring that standards are met at all times and problems are dealt with quickly.
Implement the company’s standard operating procedures (SOPs) on a daily basis for every aspect of the customer experience with an emphasis on service delivery, and making each client feel like a VIP;
Supervision and staff training to constantly maintain the level of excellence;
Manage staff performance in the broader context of work-life balance; Assist the Camp Manager in the process of ordering goods;
Be a positive influence in the growth and development of talent for positions of expanded responsibility; Participate in the inventory inventory process; Responsible for mitigating expenses incurred and reporting on goods received at the Camp; Responsible for mitigating expenses incurred and accounting for assets received in the camp; Ensure accurate record keeping and updating; Regularly monitor the counts and inspections of all stocks and assets, including those allocated to local staff living at the camp; Ensure that all company human resources policies are followed in the camp; Assist in ensuring that all company HR policies are followed within the Camp; Participate positively in the ongoing training of camp staff to facilitate SoP membership and for their personal development; Ensure the camp operates in accordance with the company’s environmental policies; Complete all reasonable tasks requested by the Camp Managers.
Profile sought for the position: Assistant Camp Manager (m/f) Bac+3/4 in hotel management, or equivalent degree. Minimum 03 years of proven experience in bar or restaurant service; Ability to delegate deletion; Strong managerial skills; Strong written and verbal communication skills; Positive attitude, autonomy, entrepreneurial spirit and willingness to learn new things; Excellent interpersonal skills and friendly attitude; Patience and customer-oriented approach
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