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Automatically translated from French. View the original offer
Main duty The Quality Supervisor is responsible for transactional monitoring for one or more clients, with multiple programs or business lines within a single site. He oversees all on-site quality reviewers who support their assigned portfolio. This position is also responsible for the level of competence and development of his team’s employees, the achievement and accuracy of evaluations across the assigned portfolio, as well as the provision of quality-related analyses and insights on overall program performance.
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Mission principale Le Superviseur Qualité est responsable de la surveillance transactionnelle pour un ou plusieurs clients, avec plusieurs programmes ou lignes d'affaires au sein d'un seul site. Il supervise tous les évaluateurs de qualité sur site qui soutiennent leur portefeuille assigné. Ce poste est également chargé du niveau de compétence et du développement des employés de son équipe, de l'atteinte et de l'exactitude des évaluations à travers le portefeuille assigné, ainsi que de la fourniture d'analyses et d'aperçus liés à la qualité sur la performance globale du programme.
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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