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Technico - commercial Cotonou (M/F)

Concentrix
📍 Cotonou 🇧🇯CDIđŸ—“ïž 10 months ago

Job Description

Cotonou
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Join a team dedicated to customer relationship excellence! Who are we?

Experience

Concentrix is a global company with operations in more than 70 countries . Specialists in improving customer experience and optimizing business processes, we help companies to transform themselves and achieve excellence in an inclusive, collaborative and innovative environment . Technico-commercial Manage the distance relationship (phone, email, mail) with customers by analyzing the request and treating it according to the company’s guidelines; Support professionals (distributors, installers, technical stations) in the commissioning, configuration, diagnosis and troubleshooting of installations; Participate in the development of sales / customer portfolio; Achieve the qualitative and quantitative objectives set by customers (CA, satisfaction ...); Contribute to customer satisfaction. What we offer you At Concentrix, we make the promotion of our talents a priority. Here are the unique benefits we offer to recognize your contribution: Remuneration and benefits: Performance related premium Health insurance Optimal working conditions : A work environment that values the quality of life at work. Prospects for professional development.

Candidate profile

Education / Qualifications

Holder of a baccalaureate diploma +2/3 in the fields of Environmental Energy Fluids, Thermal Engineering or equivalent. 2 years experience in troubleshooting commercial cold type installations, multi-split, VRV. Refrigerant expertise complemented by electronic skills. Know how to express yourself orally in a language adapted and written without fail. Knowledge of communication and marketing techniques. A first successful experience in the maintenance, cold production installation or commissioning of hydraulic equipment. Have solid bases in electricity, fluid networks and good notions of automation. Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction meet!

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Rejoignez une Ă©quipe dĂ©diĂ©e Ă  l’excellence de la relation client ! Qui sommes-nous ?

Expérience

Concentrix est une entreprise internationale implantĂ©e dans plus de 70 pays . SpĂ©cialistes de l'amĂ©lioration de l'expĂ©rience client et de l'optimisation des processus mĂ©tiers, nous aidons les entreprises Ă  se transformer et atteindre l'excellence , dans un environnement inclusif, collaboratif et innovant . Technico-commercial GĂ©rer la relation Ă  distance (tĂ©lĂ©phone, mail, courrier) avec la clientĂšle en analysant la demande et en la traitant selon les directives de l’entreprise ; Accompagnez les professionnels (distributeurs, installateurs, stations techniques) dans la mise en service, la configuration, le diagnostic et le dĂ©pannage des installations ; Participer au dĂ©veloppement des ventes/ portefeuille clients ; Atteindre les objectifs qualitatifs et quantitatifs fixĂ©s par les clients (CA, satisfaction
); Contribuer Ă  la satisfaction de la clientĂšle. Ce que nous vous offrons Chez Concentrix, nous faisons de la valorisation de nos talents une prioritĂ©. Voici les avantages uniques que nous proposons pour reconnaĂźtre votre contribution : RĂ©munĂ©ration et avantages : Prime liĂ©e Ă  la performance Assurance santĂ© Conditions de travail optimales : Un environnement de travail valorisant la qualitĂ© de vie au travail. Des perspectives d’évolution professionnelle.

Profil recherché

Formation / DiplĂŽmes

Titulaire d’un diplĂŽme Bac +2/3 dans les domaines Fluides Energies Environnement, GĂ©nie Thermique ou Ă©quivalent. ExpĂ©rience de 2 ans en dĂ©pannage d'installations type froid commercial, multi-split, VRV. Expertise de frigoriste complĂ©tĂ©e par des compĂ©tences en Ă©lectronique. Savoir s’exprimer Ă  l’oral dans un langage adaptĂ© et Ă  l’écrit sans faute. Connaitre les techniques de communication et de commercialisation. Une premiĂšre expĂ©rience rĂ©ussie dans la maintenance, l’installation de production de froid ou dans la mise en service d’équipements Hydraulique. PossĂ©der de solides bases en Ă©lectricitĂ©, rĂ©seaux fluides et de bonnes notions d’automatisme. PrĂȘt(e) Ă  relever ce dĂ©fi ? Rejoignez l’aventure Concentrix, lĂ  oĂč innovation et satisfaction client se rencontrent !

Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

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  • ‱A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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