SW

IT Support Technician / Helpdesk

Swyft Logistics
📍 Douala 🇨🇲Freelance🗓️ 10 days ago

Job Description

Douala
Freelance

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Swyft Logistics recruits an IT Support Technician / Helpdesk. The position is aimed at a professional capable of providing first-level support to users and contributing to the reliability of the company’s digital tools.

Main duties

The incumbent of the position provides first-level IT support to users. It installs, configures and maintains IT equipment. It diagnoses computer incidents and contributes to their resolution, while ensuring the monitoring of software, applications and equipment used by the company.

He also participates in the management of user accounts and computer access, performs updates and applies good IT security practices. It documents incidents and technical interventions, participates in the improvement of digital tools and internal processes, and collaborates with technical service providers when necessary.

Candidate profile

The candidate must hold a degree in computer science, systems and networks, computer development or equivalent field, and have at least 2 years of professional experience in a similar computer or technical position. They must have a good knowledge of computer maintenance and technical problem solving, and be comfortable with digital tools and IT environments.

The position requires rigor, curiosity and a good analytical spirit. Knowledge of web applications, databases or management tools would be an asset, as would proficiency in technical English.

Experience

Level of experience: Intermediate. Professional experience required: between 2 and 3 years.

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Expert Application Advice

Bonjour, j’ai vu votre offre chez Swyft Logistics. Avec mon expérience en IT, je suis à l’aise sur 2 ans d'expérience et prêt à contribuer concrètement dès le départ. Motivé et réactif, je serais ravi d’échanger sur la suite du processus.

Positionnement — Votre lettre de motivation doit répondre à une seule question : pourquoi VOUS pour CE poste précis à CE moment ? Évitez les lettres génériques — une phrase sur ce que vous apportez spécifiquement vaut mieux que trois paragraphes généraux.

Portfolio actif — Votre profil GitHub ou portfolio en ligne est votre CV réel pour un recruteur IT. Créez-en un avec vos 2-3 meilleurs projets avant de postuler — c'est votre preuve de compétence la plus convaincante.

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Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
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  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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