Proximity Care SARL Recruiting an Commercial Secretary for the city of Yaoundé. The position combines administrative management, customer relationship monitoring and prospecting actions to support the company's activity.
Main duties
On the prospecting and business development side, the selected person will carry out telephone, physical or digital prospecting with potential customers in order to identify new needs. It will ensure the process and the recovery, update and enrich the database of prospects and customers, organize the agenda of field salespeople and prepare their visit files. She will also write and send quotes, commercial proposals and prospecting letters.
On the secretarial and administrative management side, it will filter phone calls, receive visitors and process emails. It will keep track of orders, from entry to delivery and invoicing, receive and process first-level complaints from customers or suppliers. Finally, it will maintain updated sales dashboards and activity indicators, and archive documents.
Candidate profile
The expected level of education is a Baccalaureate+2 (BTS commercial action or marketing techniques) plus office secretarial training. Experience of at least 1 year in a similar position, administrative or commercial, will be appreciated.
As for technical skills, excellent ease on the Office Pack (Word, Excel, PowerPoint) is required, as well as knowledge of a business management software, invoicing or a CRM. Notions in negotiation and phoning are expected. A perfect written and oral expression in French, with impeccable spelling, is essential; fluency in English is a plus.
On a personal level, the position requires relational ease, courtesy, diplomacy and a sense of
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