AF
Africa Global Logistics (AGL) recrute un(e) Customer Care/Operations & Pricing Manager
CDI3 days ago
Job Description
Yaoundé
CDI
Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Automatically translated from French. View the original offer
FUNCTION: FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type of contract: CDI Job description:
- Organize and supervise the quotation and operation of transport records.
- Distribute files among officers based on priorities, skills and workload.
- Ensure compliance with processing times, internal procedures and compliance requirements.
Other information
- Negotiate purchase rates with shipowners, companies, consolidators and other partners.
- Maintain tariff schedules and effectively operate the AGL and CLASQUIN price bases.
- Coordinate the handling of sensitive files, anomalies and disputes until they are resolved.
- Any other task assigned by its hierarchy as part of its duties.
Minimum Bac +4/5 in transport, logistics, international trade, management or equivalent field.
Experience
Minimum 10 years of experience in transport operations, quotation, pricing or customer service in the international transit and logistics sector. Have at least 5 years of experience in team management with a real ability to organize and distribute the workload. Good knowledge of transport modes, pricing mechanisms, purchasing costs and monitoring profitability. Proficiency in document control, handling sensitive files and managing disputes. Excellent analytical, negotiation, coordination and reporting skills. Leadership, rigor, responsiveness, customer focus, sense of priority and decision-making ability. Excel, Word, email software (Outlook, Teams), data sharing software (SharePoint) Mastery of ERP management software Professional English (an asset) Minimum level of study required: Master or equivalent
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Votre profil senior en commercial correspond au besoin de AGL — Africa Global Logistics. Pour valoriser votre expérience, mentionnez comment vous avez concrètement répondu à Excel dans un contexte africain. Une accroche personnalisée, avec un exemple local, fera la différence dès les premières lignes.
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KPIs commerciaux — Chiffre d'affaires généré, croissance du portefeuille, quota atteint (%) : ces 3 métriques sont obligatoires en entretien senior. Préparez aussi votre plan des 100 premiers jours — les directeurs commerciaux qui arrivent avec un plan sont systématiquement plus crédibles.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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