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Warranties Manager (Warranty Admin)
Company: BIA Group Guinea
Experience
Contract: Other | Location: Guinea | Experience: 2 years
Job description
The Warranty Admin is responsible for the administrative management of warranty claims with suppliers, dealers and customers in accordance with OEM deadlines. It reviews and evaluates warranty reports, manages service contract claims, monitors product improvement actions and assists the technical support department.
Main duties
Ensure adequate and administrative management of warranty claims with suppliers, dealers and customers in accordance with OEM deadlines.
Review, evaluate warranty reports and manage service contract claims.
Ensure the execution and follow-up of Komcall product improvement actions and files.
Assist the technical assistance service (Helpdesk) and ensure the closing of pending work orders.
Candidate profile
Education / Qualifications
Minimum diploma level A2. Minimum of 2 years experience in a similar function. Mastery of Microsoft Office (Word, Excel, Outlook, PowerPoint) and SAP system. Excellent oral and written communication skills in Dutch and English.
Required skills
Microsoft Office (Word, Excel, Outlook, PowerPoint)
Management of warranty claims
Oral and written communication
Languages
Dutch — Excellent skills
English — Excellent skills
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