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BIA Group is active in the sale, rental and after-sales services of equipment for public works, mines, quarries and transport. The Guarantor (Warranty admin) is responsible for the management and follow-up of warranty claims. It ensures accurate, compliant and efficient handling of warranty files, while ensuring adequate claims management.
Responsibilities
Guarantee management: to ensure the proper management of claims with suppliers, process files for dealers and customers, meet OEM deadlines, ensure administrative management and evaluate claim reports.
Support Service: manage claims related to service contracts, ensure the execution and follow-up of improvement actions, assist the Technical Helpdesk, follow-up on Komcall files, support the Service Department and follow-up/closing work orders.
Candidate profile
Education / Qualifications
Minimum diploma level A2.
Good command of MS Office (Word, Excel, Outlook, PowerPoint).
Excellent communication skills in Dutch and English.
Experience
At least 2 years of experience in a similar function.
Mastery of SAP.
Advantages: Permanent contract, competitive remuneration with benefits, development opportunities and continuing education.
Candidate profile
Minimum diploma level A2
Good command of Microsoft Office (Word, Excel, Outlook, PowerPoint)
Excellent oral and written communication skills in Dutch and English
Minimum of two (2) years experience in a similar function
Knowledge and control of the SAP system
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Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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