EX
Conseiller(ère) client et support produit
CDIabout 2 months ago
Job Description
Antananarivo
CDI
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Automatically translated from French. View the original offer
Other information
The outbound call advisor is responsible for contacting prospects or customers by phone in order to follow up on a client portfolio by proactively contacting them, informing them of the evolution of their file and accompanying them towards a solution adapted to their situation.
Main duties
Make outbound calls to prospects or customers Identify the needs of interlocutors and propose adapted solutions Deal with objections and negotiate with customers.
Education / Qualifications
Update information in CRM tools. Follow up with prospects and customers. Participate in loyalty campaigns or commercial revival. Move information from the field to the hierarchy.
Candidate profile
Minimum baccalaureate.
Ability to achieve quantitative and qualitative objectives. Nacre Solutions recruits: Outgoing Call Project Client Advisor, CDI, at Ivandry AlarobiaAntananarivo, Madagascar. Expected profile: Bac minimum. Duties Make outbound calls to prospects or customers Identify the needs of interlocutors and propose adapted solutions Deal with objections and negotiate with customers. Update information in CRM tools. Follow up with prospects and customers. Participate in loyalty campaigns or commercial revival. Move information from the field to the hierarchy. Candidate profile Minimum baccalaureate. Probable experience in the field. Excellent oral expression in French. Mastery of sales and negotiation techniques. Telephone skills and a sense of listening. Good command of IT and CRM tools. Ability to achieve quantitative and qualitative objectives.
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Je constate que votre parcours correspond bien à ce que recherche Nacre solutions. Pour maximiser vos chances, mettez en avant comment vous avez concrètement répondu à les compétences demandées dans l'annonce dans vos précédentes fonctions. Un chiffre clé ou un résultat tangible, même simple, fera la différence.
Positionnement — Votre lettre de motivation doit répondre à une seule question : pourquoi VOUS pour CE poste précis à CE moment ? Évitez les lettres génériques — une phrase sur ce que vous apportez spécifiquement vaut mieux que trois paragraphes généraux.
Prospection et résultats — Votre nombre de nouveaux clients acquis et votre taux de conversion sont vos arguments les plus solides. Si vous opérez dans un secteur spécifique (FMCG, télécoms, pharma), montrez votre connaissance fine des distributeurs et acteurs locaux.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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