HR Specialist, Responsible for HR Operations and Employee Experience, Cotonou, Littoral, Benin

HR Specialist – HR Operations and Experience Collaborator

TechnoServe is recruiting an HR Specialist for its HR Operations and Employee Experience Office CotonouIn Benin. For more than 50 years, TechnoServe has been working around the world to create sustainable ways out of poverty by harnessing the power of businesses and markets. The low-income communities in which the organization operates are full of enterprising people, whose small farms and businesses are the keys to economic development. However, these communities face many challenges: low levels of literacy, lack of access to jobs and markets, unpredictable political dynamics and, increasingly, the effects of climate change. For many women and young people, these barriers are even more daunting. Working with TechnoServe staff, people around the world are able to lift themselves out of poverty, and the results are astonishing: as incomes rise and families’ living conditions improve, they can access health care and education that was previously out of reach, and communities, even entire countries, are better off.

Job description

Under the supervision of the Human Resources Manager, the HR Specialist in charge of HR Operations and Experience Collaborator supports the implementation of initiatives to strengthen engagement, talent development, performance and employee experience. He/She accompanies managers in the application of HR policies and actively contributes to the continuous improvement of HR practices in order to support the performance of the organization.

Main duties and responsibilities

In collaboration with the Country HR Manager, the incumbent of the position is responsible for:

A. Recruitment and talent acquisition : Coordinate workforce planning; participate in defining recruitment needs; assist in identifying potential candidates; participate in panel interviews and candidate assessments; ensure quality candidate experience; develop talent pools.

B. Performance management and talent development : coordinate the annual performance assessment process; support managers in performance management; monitor individual development plans; contribute to monitoring the goal setting process; help identify training needs; participate in talent management and retention initiatives.

C. Employee experience and commitment : Contribute to strengthening employee engagement; coordinate wellness and organizational culture initiatives; coordinate team building and inclusion activities; contribute to engagement surveys and action plans; support internal HR communication.

D. HR Projects and Continuous Improvement : Participate in HR projects (Annual Health Budget); contribute to the digitalization of HR processes; participate in the improvement of HR processes; participate and produce HR analyses and indicators (HR Action Plan); contribute to change management initiatives.

E. HR Reporting : support the development of periodic social assessment reports; participate in the analysis of HR trends; contribute to the preparation of HR data required for internal reviews; and provide documentary follow-up on HR actions.

Other : carry out all other functions and tasks that will be requested within the framework of TechnoServe’s mandates in Benin.

Required Qualifications and Skills

Technical skills : Bac +3/4 in Human Resources Management, Administration, Occupational Psychology, Administration or related field. Minimum 3 years of experience in general or operational HR management, including at least 2 years in recruitment, performance management and employee engagement. Good command of modern HR practices; knowledge of talent management processes; capacity for analysis and reporting; ability to facilitate and support. Mastery of computer tools (MS Word, Excel, Outlook, PowerPoint).

Interpersonal skills : proactivity; collaboration; communication; confidentiality; priority management.

Languages : Good command of French both orally and in writing. Knowledge of English is an asset.

Duration of the position : Fixed-term contract of 12 months renewable, depending on performance.

Workplace : the position is based at Cotonouwith frequent travel within the national territory as part of the implementation of the project.

Instructions to candidates

Qualified and interested candidates will need to submit their application directly with a cover letter and detailed curriculum vitae. Only applications that meet the minimum required qualifications will be considered, and only electronic applications will be considered.

TechnoServe is committed to creating an environment that promotes diversity and prides itself on being an employer with equal opportunities for all. The organization encourages all qualified individuals who share its vision to improve the lives of others through proven business solutions

[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]