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Customer Service Agent - Paris

Onepilot
📍 Burkina Faso đŸ‡§đŸ‡«FreelanceđŸ—“ïž 3 days ago

Job Description

Burkina Faso
Freelance

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Main duties

We are looking for a Freelance Support Agent to join our dynamic team. This position consists of providing high quality customer support using modern tools, while working flexibly from The goal is to ensure a smooth and satisfying customer experience at every interaction, in a stimulating business environment. Missions: Assist customers via email, chat or phone by responding to their requests with professionalism. Effectively use internal tools and knowledge base to provide accurate and timely responses. Ensure customer satisfaction by communicating in a clear, friendly and empathetic manner. Dealing... +more

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Expert Application Advice

Bonjour, votre offre chez Onepilot correspond à mon profil commercial. Mon expérience inclut la gestion de portefeuilles clients et la négociation. Je suis particuliÚrement à l'aise avec les compétences demandées dans l'annonce, un levier clé pour atteindre vos objectifs. Motivé à contribuer à votre croissance, je serais ravi d'échanger.

Positionnement — Votre lettre de motivation doit rĂ©pondre Ă  une seule question : pourquoi VOUS pour CE poste prĂ©cis Ă  CE moment ? Évitez les lettres gĂ©nĂ©riques — une phrase sur ce que vous apportez spĂ©cifiquement vaut mieux que trois paragraphes gĂ©nĂ©raux.

Prospection et rĂ©sultats — Votre nombre de nouveaux clients acquis et votre taux de conversion sont vos arguments les plus solides. Si vous opĂ©rez dans un secteur spĂ©cifique (FMCG, tĂ©lĂ©coms, pharma), montrez votre connaissance fine des distributeurs et acteurs locaux.

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Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • ‱Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • ‱Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • ‱Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • ‱Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • ‱Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • ‱A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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