Medical Secretary

Other information

The main mission of the medical secretary is to welcome, inform and advise patients who are addressing the laboratory or vaccination center. He/She creates patient records and ensures follow-up under the authority of the medical biologist.

Main duties

Seize and bill debtors (patients, insurance, etc.)

• Cash payments and ensure the collection of invoices
• Restart unsettled files and track pending files
• Manage mail (departure/arrival), time and records
• Organize, update and track databases, dashboards and administrative monitoring tools
• Providing support to the Medical Biologist in daily administrative management
• Participate in the drafting, updating and improvement of secretariat quality documents
• Propose improvements in organization and risk management
• Declare non-conformities and contribute to continuous improvement
• Apply security and confidentiality rules (medical secret)
• Welcoming, informing, guiding and advising patients
• Create patient records in the computer system according to the prescription
• Inform patients about the recommendations of samples
• Returning results to patients
• Folding and classifying reports
• Dealing with mail related to medical activities
• Manage the stock of equipment needed for the secretariat's activity

Education / Qualifications

• Participate in staff information and training on secretariat tasks
• Report any malfunctions found
• Prepare daily billings and monthly statistics related to accounting, in Kalisil software

Candidate profile

Candidate holding a medical secretarial degree or administrative profile with an initial experience in medical / laboratory environment. Good knowledge of medical terminology and ideally the nomenclature of biological acts. Excellent sense of welcome (physical and telephone), diplomacy and empathy. Strong sense of confidentiality and respect for professional secrecy. Rigor and sense of organization, ability to work as a team and autonomy. Required skills Excellent oral and written communication in French Strong administrative management skills and patient reception Mastery of the Office suite (Word, Excel, Outlook) Ease with digital tools Knowledge of medical terminology Knowledge of the nomenclature of biological acts (desired) Rigor and sense of organization Teamwork Autonomy Mastery of Kalisil software (desired) Languages French English — asset

Job overview

The Institut Pasteur de Guinée (IPGui) is an autonomous Guinean public institution with special status created in September 2015. As part of the "One Health" concept, it is in close interaction with the Ministry of Higher Education, Scientific Research and Innovation, the Ministry of Health and Public Hygiene, the Ministry of Agriculture and Livestock and the Ministry of Environment and Sustainable Development of Guinea. Its vision is to develop reference human and technological capacities for research at the service of population health in Guinea and around the world. IPGui is a member of the Pasteur Institutes International Network (PN) which brings together 33 research and public health institutes worldwide.

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