EXCLUSIVE
BAC Level
Deadline: Nov 06. 2026
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FHI 360 recruits an Operations Manager
Job overview
FHI 360 is a non-profit organization dedicated to human development that is committed to sustainably improving living conditions by offering integrated solutions adapted to the local context. Our staff includes experts in the fields of health, education, nutrition, environment, economic development, youth, research, technology, communication and social marketing, creating a unique set of skills to address the interrelated challenges of current development. FHI 360 operates in all states and territories of the United States as well as in several countries around the world, including: Democratic Republic of the Congo (DRC), particularly in the field of health.
FHI recruits Operations Manager
Location
Deadline: 6 November 2026
Overview of the position
The administrative manager is responsible for ensuring efficient, compliant and well-coordinated administrative operations across all services (facilities, procurement, vehicle fleet, warehousing, reporting and field coordination). This position involves the selection, development and evaluation of staff, as well as ensuring accurate reporting and compliance with donor and organizational standards.
Responsibilities
Provides leadership and oversight of all procurement activities, ensuring compliance with organizational policies, donor regulations, ethical sourcing principles and internal control requirements, while supporting the effective implementation of projects.
Education / Qualifications
Develops procurement strategies, monitors key procurement performance indicators, approves procurement plans and sourcing approaches, and strengthens supplier management, procurement risk mitigation, and staff training/capacity development.
Manage the operations and administrative tasks of a project/country office of moderate complexity and scope.
Manage project material and equipment requirements, control inventory, and oversee distribution center operations.
Manage a significant volume of procurement activities, from initial allocation to contract review.
Manages and directs all facility activities to achieve organizational objectives and ensure compliance with the organization’s safety regulations.
Oversees and manages the department’s complex administrative activities, including coordination of travel and meetings, ensuring compliance with travel policy, donor requirements and due diligence obligations.
Organizes hotel reservations, airline tickets, transportation, food and beverage logistics, and supports the authorization of international expenses and the coordination of reports.
Develop work plans for priority tasks and review them regularly to ensure quality results.
Develop new implementation guidelines and a detailed project plan to facilitate effective business operations.
Provide mentoring and capacity building for staff in challenging development contexts.
Work with business unit and departmental managers to ensure that project implementation is aligned with the strategy, goals and objectives of the project.
Other information
Perform other tasks assigned to him.
Applied knowledge and skills
In-depth knowledge of best practices in office equipment, procurement, budgeting and supply chain management.
Experience
Experience with multi-donor policies and regulations, including negotiating contracts, managing suppliers, and ensuring compliance with specifications.
Strong knowledge of international donor procurement rules and fraud detection.
Excellent written and oral communication skills, including the ability to interact effectively with senior executives.
Experience in workforce development and supervision, procurement planning, risk management and performance management.
Ability to work under pressure in complex environments.
Problem solving and impact
Address complex issues that require in-depth analysis and assessment of multiple variables. Be aware that incorrect decisions or recommendations can result in significant delays or changes to projects or operations. Demonstrate discernment to inform organizational strategy and help define objectives aligned with project goals. Provide precise guidance that achieves the results essential to achieving departmental and organizational priorities. Make decisions that impact the overall success of the function.
Supervision given and received
He is expected to demonstrate autonomy in day-to-day decision-making, while tracing strategic or high-impact issues back to the management team. Provides leadership and guidance to junior employees, direct or indirect, within the functional field. Responsible for motivating, mentoring and empowering staff. Contribute to performance evaluations.
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