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Job Description
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Automatically translated from French. View the original offer
[ABOUT THE JOB]
Setex recruits French-speaking Legal Customer Service Operators (M/F) on permanent contracts for its Tsimbazaza (near Galana) centre, Antananarivo.
[DUTIES]
- Respond to customer requests with a legal dimension (call, email, chat)
- Analyze files and provide a compliant response
- Manage claims and defuse conflict situations
- Ensure the follow up and traceability of files
- Ensuring customer satisfaction and loyalty
[PROFILE]
- Law studies or legal training
- Excellent level of French
- Relationship skills, conflict management
- Charism and rigor
[BENEFITS]
Breakfast and canteen on site, company crèche and in-house doctor, return transport after 7 pm, health insurance, attractive salary and production premiums, annual salary increase, regular training.
[FILE]
CV and cover letter specifying the reference SC FR JURISTE.
[APPLICATION]
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Expert Application Advice
Mettez en avant votre formation en droit français ou comparé : les clients sont francophones, savoir vulgariser une règle juridique au téléphone est la vraie compétence attendue.
Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
- •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
- •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
- •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
- •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
- •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
- •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.