GP

Collection Agent

GPF
📍 Dakar 🇸🇳CDI🗓️ 3 days ago

Job Description

Dakar
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

GPF recruits a Collection Agent on behalf of one of its clients.

Main duties

The Collection Agent’s mission is to follow the payment of invoices and carry out the necessary actions to obtain the payment of customer claims while preserving the commercial relationship. It intervenes from the first delay of payment until the resolution of the dispute or the passage in litigation

  • Analyze old balances daily and identify late payments
  • Make reminders by phone, email or mail by adapting the tone according to the seniority of the claim
  • Identify the causes of non-payment (billing errors, delivery problems, etc.) and coordinate resolution with internal services (commercial, logistics)
  • Propose and implement clearance plans or payment schedules according to the debtor’s situation
  • Ensure the reporting of its activity (number of raises, amounts received, critical files) to the hierarchy
  • Update client files in the ERP or collection software and prepare files for litigation if necessary

Candidate profile

Education / Qualifications

  • Bac+2 in Accounting, Management or equivalent degree

Experience

  • A first experience in a similar position is often desired
  • Proficiency in negotiation techniques, knowledge of client accounting and commercial law (collection procedures)
  • Mastery of office software (Excel) and management tools (ERP, collection software)
  • Excellent listening ability
  • Organization
  • Resistance to stress

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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