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GPF recruits a Collection Agent on behalf of one of its clients.
Main duties
The Collection Agent’s mission is to follow the payment of invoices and carry out the necessary actions to obtain the payment of customer claims while preserving the commercial relationship. It intervenes from the first delay of payment until the resolution of the dispute or the passage in litigation
Analyze old balances daily and identify late payments
Make reminders by phone, email or mail by adapting the tone according to the seniority of the claim
Identify the causes of non-payment (billing errors, delivery problems, etc.) and coordinate resolution with internal services (commercial, logistics)
Propose and implement clearance plans or payment schedules according to the debtor’s situation
Ensure the reporting of its activity (number of raises, amounts received, critical files) to the hierarchy
Update client files in the ERP or collection software and prepare files for litigation if necessary
Candidate profile
Education / Qualifications
Bac+2 in Accounting, Management or equivalent degree
Experience
A first experience in a similar position is often desired
Proficiency in negotiation techniques, knowledge of client accounting and commercial law (collection procedures)
Mastery of office software (Excel) and management tools (ERP, collection software)
Excellent listening ability
Organization
Resistance to stress
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Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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