Secretary Medical

The New Clinic Zone Industrielle recruits one or more Medical Secretary to ensure the reception of patients and the proper administrative functioning of its secretariat.

Main duties

You welcome patients physically and by telephone with courtesy and professionalism. You plan, organize and confirm doctor and specialist appointments, then open, update and file patient medical records in a confidential manner. You manage payments and invoices, enter consultation reports, medical letters and certificates at the practitioner’s instruction, and then create and send the care files to insurance companies and mutuals. The billing of medical bills and the monitoring of receipts are also part of your daily life.

You coordinate the flow of information between patients, doctors and other services (laboratory, pharmacy, imaging), and ensure the supply of office supplies as well as the proper functioning of the secretariat.

Education and experience

You hold a BT/BTS in Medical Secretariat, Executive Assistant, Health Administration or an equivalent degree. You have 1 to 3 years of experience in a similar position, ideally in a hospital or clinic setting.

Expected skills and qualities

You master the IT, in particular the Hospital Management System (GHS), Word and Excel, as well as the insurance platforms in force (MCI, ANKARA, WILLYS, VATALIS, NOVELIA, GASPEC, MUGEFCI...). You have a good knowledge of medical and administrative procedures, medical language and basic acts, reception techniques, classification and administrative management, as well as billing concepts and procedures with health insurance organizations.

You show discretion and rigor, great dynamism and discipline. You combine a sense of hospitality, courtesy and professional discretion, rigor, organization and ability to manage priorities. You guarantee absolute discretion and respect for medical confidentiality, maintain your calmness and self-control in the face of affluence and sensitive situations, and cultivate team spirit and good communication with healthcare staff.

On a personal level, an excellent presentation and a sense of welcome are expected, as well as a sense of organization, respect for professional secrecy, relational ease and listening. Your courtesy, empathy and patient focus, your ability to manage priorities and stress, your versatility and responsiveness, as well as your team spirit will be decisive assets. You demonstrate autonomy and a sense of responsibility, and master written and oral communication.