WA
WAFACASH recrute un(e) Chargé(e) de Clientèle à Douala
CDI17 days ago
Job Description
Douala
CDI
Salaire : entre 70 000
Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Automatically translated from French. View the original offer
SWYFT LOGISTICS Hire a Customer Service Representative Douala, in Cameroon, as part of an indefinite contract (CDI).
Duties
The job holder answers phone calls and informs customers about the company's services and offers. He or she processes and follows up on requests and complaints, then directs clients to the relevant services. The function also includes outbound calls for prospecting and commercial follow-up, updating customer information as well as producing regular activity reports. The successful candidate also contributes to improving customer satisfaction and loyalty.
Candidate profile
The position is open to candidates with a degree in Communication, Commerce, Marketing, Customer Relations or an equivalent field, justifying at least two (02) years of professional experience, ideally in call center or customer service. Excellent oral expression, active listening, mastery of basic computer tools, patience, courtesy, dynamism and a sense of service are expected. French-English bilingualism is an asset.
Remuneration and application
The proposed salary is between 70,000 and 80,000 CFA francs per month. Applicants are encouraged to send their CVs to [Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally] by indicating "Customer Manager" in the subject of the email.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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- •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.