RA
Responsable Process et Conformité -réf:RPC_11
RÉCENTCDI2 days ago
Job Description
Antananarivo
CDI
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Automatically translated from French. View the original offer
A true organizational arm of the Chefs d'Atelier, your main mission is to secure the workshop's turnover, eliminate financial losses (value leaks) and guarantee the excellence of administrative processes. You free the Chefs d’Atelier from administrative constraints so that they can fully focus on the technique, production and management of their mechanics.
- Financial & Administrative Performance Management:
Education / Qualifications
- Guarantee the absolute "hygiene" of Repair Orders in the information system: from opening to closing.
- Strictly control the billing cycle to ensure OR billing within a maximum of 24 hours.
- Oversee and speed up the processing of manufacturer warranty files to ensure fast and complete refunds.
- Manage operational performance indicators (KPIs) and ensure reporting to the Technical Directorate.
- Permanent Control & Process (Level 2):
- Ensure the proper execution of work standards on a daily basis, by relaying independent quality audits (Level 3).
- Implement and follow rigorous controls on tool and equipment inventories to drastically reduce spreads and losses.
- Identify malfunctions in the flows and propose immediate corrective action plans.
- Management: supervise, animate and develop the teams of the reception service and the administration of the workshop.
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Your safety comes first — read before you go
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