CO

Central Customer Manager

Confidential Company
📍 Dakar 🇸🇳CDD🗓️ 4 days ago

Job Description

Dakar
CDD

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Responsable Clientèle Central (H/F)

As part of the recruitment for one of its partners, Humanis Interim is looking for a Central Customer Manager (H/F).

Your mission

Attached to the General Management, your mission will be to manage commercial activities, customer management and recovery, while ensuring the coordination and support of teams in the different intervention areas.

Candidate profile

You hold a baccalaureate+2 minimum in Management, Management, Administration or equivalent field.

Experience

You have at least 3 years of experience in customer relations, business management or a similar position. You master the techniques of recovery and recovery, and have already supervised and led teams. Knowledge of Excel and reporting tools is also required.

On a personal level, you show leadership, rigour and organization, with a results orientation. You are available for regular field trips.

Location

The position is based at [location to be specified].

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Votre profil senior en commercial correspond au besoin de l'entreprise recrutante. Pour valoriser votre expérience, mentionnez comment vous avez concrètement répondu à Excel dans un contexte africain. Une accroche personnalisée, avec un exemple local, fera la différence dès les premières lignes.

Positionnement — Votre lettre de motivation doit répondre à une seule question : pourquoi VOUS pour CE poste précis à CE moment ? Évitez les lettres génériques — une phrase sur ce que vous apportez spécifiquement vaut mieux que trois paragraphes généraux.

KPIs commerciaux — Chiffre d'affaires généré, croissance du portefeuille, quota atteint (%) : ces 3 métriques sont obligatoires en entretien senior. Préparez aussi votre plan des 100 premiers jours — les directeurs commerciaux qui arrivent avec un plan sont systématiquement plus crédibles.

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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