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Automatically translated from French. View the original offer
Organize and supervise the service in room, terrace and private beach to ensure a smooth welcome and service, coordinated with the kitchen.
Prepare and organize the service according to bookings, activity level and scheduled events. Supervise the installation of the room, terrace and beach areas before each service, ensuring compliance with presentation standards.
Welcome, accompany and retain customers upon arrival at the restaurant, ensure their installation and ensure their comfort and quality of experience throughout the meal. Organize and coordinate the work of the room team: distribute sections, supervise rank leaders, servers and clerks, and ensure the smooth running of the service. Ensure coordination between the room and the kitchen to streamline service, manage priorities and ensure compliance with timing and quality standards. Manage client requests and complaints with professionalism and diplomacy, provide appropriate solutions and trace back to the Directorate situations requiring its intervention.
Prepare and coordinate the service at events, including weddings and receptions, in collaboration with kitchen, event and other relevant services teams.
Qualifications / Hard skills
Training in hospitality. Minimum 5 years of proven experience in restoration, including experience in supervision or team coaching. Mastery of service standards and the rules of know-how in restoration. Good knowledge of hygiene and food safety rules. Ability to organize and coordinate a service with multiple teams. Experience in coordinating receptions, weddings or other popular events. Professional French; English service appreciated.
Skills and Abilities / Soft skills Leadership and ability to bring a team together. Excellent sense of hospitality and customer service. Sense of anticipation and organization. Stress management and ability to work in a dynamic environment. Diplomacy and relational ease. Responsiveness and ability to make decisions. Team spirit and good communication. Sense of detail and quality requirement. Coco Beach Majunga recruits: Hotel Manager, Permanent, in Maroala, MahajangaMadagascar. Expected profile: 5 years minimum experience. Duties Prepare and organize the service according to bookings, activity level and scheduled events. Supervise the installation of the room, terrace and beach areas before each service, ensuring compliance with presentation standards. Welcome, accompany and retain customers upon arrival at the restaurant, ensure their installation and ensure their comfort and quality of experience throughout the meal. Organize and coordinate the work of the room team: distribute sections, supervise rank leaders, servers and clerks, and ensure the smooth running of the service. Ensure coordination between the room and the kitchen to streamline service, manage priorities and ensure compliance with timing and quality standards. Manage client requests and complaints with professionalism and diplomacy, provide appropriate solutions and trace back to the Directorate situations requiring its intervention. Prepare and coordinate service at events, including weddings and receptions, in collaboration with the kitchen, event teams and other relevant services. Candidate profile Qualifications / Hard skills Training in hospitality. Minimum 5 years of proven experience in restoration, including experience in supervision or team coaching. Mastery of service standards and the rules of know-how in restoration. Good knowledge of hygiene and food safety rules. Ability to organize and coordinate a service with multiple teams. Experience in coordinating receptions, weddings or other popular events. Professional French; English service appreciated. Skills and Abilities / Soft skills Leadership and ability to bring a team together. Excellent sense of hospitality and customer service. Sense of anticipation and organization. Stress management and ability to work in a dynamic environment. Diplomacy and relational ease. Responsiveness and ability to make decisions. Team spirit and good communication. Sense of detail and quality requirement.
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Se présenter en personne — Dans la restauration et l'hôtellerie en Afrique, la grande majorité des recrutements se fait après une présentation physique directe. Habillez-vous soigneusement, venez entre 14h et 17h (hors rush), et apportez une lettre de recommandation écrite de votre dernier patron. Le gérant veut voir votre allure avant tout.
Démontrer, pas juste déclarer — Ce qui compte vraiment, c'est ce que vous savez faire : service en salle, préparation de boissons, gestion de caisse en heure de pointe, respect des règles d'hygiène. Soyez prêt à une journée d'essai — c'est souvent la vraie sélection dans ce secteur. Si vous maîtrisez des spécialités locales (cocktails à base de produits locaux, plats typiques), mentionnez-les explicitement.
Références locales solides — Une recommandation orale ou écrite d'un patron d'établissement reconnu dans la ville vaut plus que tout diplôme. Constituez une liste de 2-3 anciens employeurs joignables par téléphone et prêts à confirmer votre sérieux, votre ponctualité et votre honnêteté.
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Rattaché(e) à la Direction de la Restauration (F B), le/la Maître de Banquet est responsable de la préparation, de l organisation et du bon déroulement des prestations de banquet, tout en garantissant la satisfaction des clients et le respect des standards de qualité de l établissement. À ce titre, il/elle sera chargé(
Préparer et organiser le service en fonction des réservations, du niveau d’activité et des événements programmés. Superviser la mise en place de la salle, de la terrasse et des espaces de plage avant chaque service, en veillant au respect des standards de présentation. 💼 Expérience Accueillir, accompagner et fidéliser
📋 Missions principales Colas, filiale du groupe Bouygues a pour mission d’imaginer, de construire et d’entretenir des infrastructures de transport de façon responsable. Acteur mondial des travaux publics, implanté dans plus de 50 pays sur les cinq continents, Colas rassemble 64 000 collaborateurs engagés dans leur ter
📋 Missions principales Colas, filiale du groupe Bouygues a pour mission d’imaginer, de construire et d’entretenir des infrastructures de transport de façon responsable. Acteur mondial des travaux publics, implanté dans plus de 50 pays sur les cinq continents, Colas rassemble 64 000 collaborateurs engagés dans leur ter