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Type of contract: CDI
Job description:
As part of the DRIVE 2030 strategic program, AGL is deploying a new Transport Management System (TMS) designed to digitize and harmonize business processes.
Other information
The IT Leader is the local IT reference for the project. He assists the Country Deployment Manager on all technical, hardware and software aspects necessary for the success of the deployment. It ensures the availability of IT infrastructure, equipment and services during all phases of the project, from prerequisites to Hypercare.
Main duty
Ensure the preparation, availability and proper functioning of the IT environment necessary for the deployment of DRIVE 2030 to ensure a smooth transition to the new system and business continuity.
Responsibilities
Preparing and securing IT requirements
Conduct surveys and diagnoses related to the country's information systems.
Collect the necessary data from central teams.
Check the compliance of local infrastructure with DRIVE 2030 standards.
Identify and track gaps and associated action plans.
Ensure the availability of workstations, network equipment and peripherals necessary for the project.
Equipment and infrastructure management
Provide the individual equipment needed by project teams.
Provide facilities for meeting and collaboration rooms.
Ensure the proper functioning of audiovisual equipment, networks and videoconferencing systems.
Supervise the technical installations at the various sites concerned.
Support for testing and validation phases
Prepare the technical environments needed for testing.
Ensure availability of equipment for Key Users.
Accompany the teams during local validation phases.
Resolve or escalate identified technical incidents.
Support for training
Prepare the training rooms and associated equipment.
Ensure availability of network connections and user workstations.
Provide technical support during training sessions.
Coordinate the technical interventions necessary for the smooth running of the training.
Preparation of the Go-Live
Participate in the development and monitoring of the IT production checklist.
Check all the technical requirements before starting.
Participate in Go/No Go meetings.
Define and implement the organization of IT startup support.
Go-Live and Hypercare support
Provide level 1 IT support during startup phases.
Coordinate escalations to the relevant technical teams.
Participate in managing critical incidents and crisis situations.
Ensure availability of IT equipment and services.
Participate in the execution of Rollback plans if necessary.
Candidate profile
Education
Bac+4/5 in Computer Science, Networks, Information Systems or Telecommunications.
Experience
Minimum 5 years of experience in an IT function.
Experience in IT infrastructure management.
Experience in deploying business solutions or digital transformation projects appreciated.
Knowledge of business application and ERP/TMS environments.
Available throughout the DRIVE 2030 project.
Ideally based on the main site of the country.
Global vision of the local IT environment.
Ability to coordinate multiple stakeholders.
French or English fluent.
Ability to work with international and remote teams.
Are you at the heart of technology? Become an IT Leader DRIVE 2030 and contribute to the success of AGL’s digital transformation.
Minimum level of study required: Master or equivalent
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