Air Congo is hiring a Sales Agent

EXCLUSIVE

Bac+3 Deadline: not specified

• 0 comments Air Congo is hiring a Sales Agent AIR Congo S.A., an airline active since December 2024 in Democratic Republic of the Congo, recruits a Sales Agent for its commercial department Kinshasa.

0568/CH/FI/BC/BA/10/2026

Job Title: Sales Agent Department: Commercial

Location

Type of contract: Fixed-term contract (CDD), with a trial period of 3 months Start date: Immediate Mission of the post The Sales Agent is responsible for developing sales of AIR Congo’s products and services, prospecting new customers, retaining existing customers and contributing to the company’s business objectives. He participates in the implementation of the business strategy, identifies market development opportunities, maintains professional relationships with customers and partners, then ensures the follow-up of requests and sales opportunities.

Responsibilities

Ensure commercial prospecting in order to identify and develop new customers and partners; Promote AIR Congo’s products and services to individuals, businesses and travel agencies; Develop and maintain a portfolio of professional and individual clients; Identify customer needs and offer tailored business solutions;

Education / Qualifications

Present offers, destinations, schedules and services of the company in accordance with official information; Participate in trade negotiations within the limits of the powers granted; Contribute to the achievement of sales and turnover objectives; Ensure the follow-up of prospects, requests for quotes, commercial proposals and sales opportunities; Maintain regular relationships with customers in order to strengthen their loyalty;

Other information

Make business visits to companies, travel agencies, institutions and other potential customers; Analyze market trends, customer needs and development opportunities; Ensure competitive intelligence and transmit relevant information to the hierarchy; Participate in the preparation and execution of prospecting campaigns, promotions and commercial actions; To monitor bookings, sales and commercial requests in coordination with the relevant departments; Collaborate with ticketing, reservation, customer service and finance teams; Ensure the quality of reception, customer satisfaction and professional handling of complaints; Prepare periodic business activity reports and sales tracking tables; Maintain the customer database and information about sales opportunities; Monitor payments and trade records in coordination with the financial department; Comply with commercial policies, authorized tariffs, internal procedures and confidentiality rules; Professionally represent AIR Congo to customers and partners; Carry out any other commercial or administrative tasks entrusted by the hierarchy.

Candidate profile

Hold a degree in business, marketing, management, business administration, communication or an equivalent field;

Experience

Have at least 3 to 5 years of professional experience in sales, business development, prospecting or customer management; Experience in the aviation, tourism, transportation, hospitality or services sectors is a major asset; Have a good knowledge of sales, negotiation and customer loyalty techniques; Be able to identify business opportunities and develop a client portfolio; Master office tools, including Microsoft Word, Excel, PowerPoint and Outlook; Knowledge of CRM tools and booking or ticketing systems is an asset; Be results-oriented and able to work with measurable business objectives; Have excellent communication, persuasion and negotiation skills; Demonstrate dynamism, autonomy, organization and proactivity; Have a good sense of customer service and professional presentation; Be available for travel and business visits; Demonstrate integrity, discretion and professionalism. Required skills Sales and commercial negotiation techniques; Prospecting and development of client portfolios; Customer management and loyalty; Ability to achieve business objectives; Oral and written communication; Sense of customer service and claims management; Market analysis and identification of business opportunities; Mastery of office automation tools and monitoring of business data; Organization, autonomy and management of priorities; Team spirit and ability to collaborate with multiple departments. Conditions and benefits Attractive remuneration; Health insurance; Training and professional development opportunities. Why join AIR Congo S.A.? Integrate a fast-growing company into a strategic sector; Participate in structuring projects for Congolese aviation; Evolve in a dynamic and demanding professional environment; Benefit from a framework that promotes continuous learning and excellence; Contribute actively to the development of an ambitious national airline.

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