Recepstionist (M/F)

ONOMO HOTELS

📍 ConakryCDI🗓️ about 1 month ago

Job Description

Conakry

CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Education / Qualifications

The Receptionist is responsible for welcoming and taking care of the client throughout his stay, from his reservation to his departure from the hotel. He ensures the permanent satisfaction of the customer by his friendly and professional service, his advice, his information about the hotel and its surroundings.

Main duties

Warmly welcome guests and ensure their care throughout the stay, from booking to departure. Manage bookings, phone calls, message intake as well as check-in and check-out operations.

Other information

Inform and advise guests on hotel services, schedules, services offered and activities available in the area. Anticipate customer needs, follow up on their requests and deal with any comments or complaints related to the services concerned. Ensure billing, receipts, foreign exchange transactions, maintenance of the cash fund and classification of supporting documents. Perform daily closures, night checks and prepare activity and incident reports. Promote the hotel’s various services in order to contribute to the optimization of sales, occupancy rates and customer loyalty. Coordinate customer requests with catering, flooring, maintenance and transportation services. Ensure the satisfaction and safety of customers, compliance with ONOMO procedures as well as the good performance of the reception area.

Candidate profile

Higher education, preferably in hospitality or tourism.

Experience

First successful experience in a similar position. Excellent command of French, both orally and in writing. Compulsory command of a second international language, ideally English. Excellent presentation, good speech and relational ease. Sense of hospitality, customer service and listening ability. Dynamism, responsiveness, autonomy and team spirit. Mastering hotel management software is an asset. Position based in Conakry – Guinea Candidate profile Higher education, preferably in hospitality or tourism. First successful experience in a similar position. Excellent command of French, both orally and in writing. Compulsory command of a second international language, ideally English. Excellent presentation, good speech and relational ease. Sense of hospitality, customer service and listening ability. Dynamism, responsiveness, autonomy and team spirit. Mastering hotel management software is an asset.

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Formation / Diplômes

Le/la Réceptionniste est responsable de l’accueil et de la prise en charge du client tout au long de son séjour, de sa réservation à son départ de l’hôtel. Il veille à la satisfaction permanente du client par son service aimable et professionnel, ses conseils, ses informations sur l’hôtel et ses alentours.

Missions principales

Accueillir chaleureusement les clients et assurer leur prise en charge tout au long du séjour, de la réservation jusqu’au départ. Gérer les réservations, les appels téléphoniques, les prises de messages ainsi que les opérations de check-in et de check-out.

Autres informations

Informer et conseiller les clients sur les services de l’hôtel, les horaires, les prestations proposées et les activités disponibles aux alentours. Anticiper les besoins des clients, suivre leurs demandes et traiter leurs remarques ou réclamations en lien avec les services concernés. Assurer la facturation, les encaissements, les opérations de change, la tenue du fonds de caisse et le classement des justificatifs. Effectuer les clôtures journalières, les contrôles de nuit et préparer les rapports d’activité et d’incidents. Promouvoir les différentes prestations de l’hôtel afin de contribuer à l’optimisation des ventes, du taux d’occupation et à la fidélisation de la clientèle. Coordonner les demandes des clients avec les services de la restauration, des étages, de la maintenance et du transport. Veiller à la satisfaction et à la sécurité des clients, au respect des procédures ONOMO ainsi qu’à la bonne tenue de l’espace de réception.

Profil recherché

Formation supérieure, de préférence en hôtellerie ou en tourisme.

Expérience

Première expérience réussie à un poste similaire. Excellente maîtrise du français, à l’oral comme à l’écrit. Maîtrise obligatoire d’une seconde langue internationale, idéalement l’anglais. Excellente présentation, bonne élocution et aisance relationnelle. Sens de l’du service client et capacité d’écoute. Dynamisme, réactivité, autonomie et esprit d’équipe. La maîtrise d’un logiciel de gestion hôtelière constitue un atout. Poste basé à Conakry – Guinée Profil recherché Formation supérieure, de préférence en hôtellerie ou en tourisme. Première expérience réussie à un poste similaire. Excellente maîtrise du français, à l’oral comme à l’écrit. Maîtrise obligatoire d’une seconde langue internationale, idéalement l’anglais. Excellente présentation, bonne élocution et aisance relationnelle. Sens de l’du service client et capacité d’écoute. Dynamisme, réactivité, autonomie et esprit d’équipe. La maîtrise d’un logiciel de gestion hôtelière constitue un atout. Pour postuler Pour postuler, cliquez sur le lien suivant : https:

Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

•Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
•Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
•Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
•Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
•Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
•A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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Published: 23 septembre 2026

Your safety comes first — read before you go

•Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
•Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
•Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
•Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
•Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
•A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.