OC

French-speaking teleconsultant

OCEANCALL
📍 AntananarivoCDI🗓️ about 2 months ago

Job Description

Antananarivo
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

We are recruiting French-speaking teleadvisors to strengthen our team. You take care of incoming calls to a French-speaking clientele and ensure a first level of response to requests.

Experience

The position is open to beginners: experience in a similar position is an asset, but it is not required. Great availability is expected to cover the plateau's activity ranges.

Main duties

Handling incoming and outgoing calls in French Identify the customer’s request and provide an appropriate response

Education / Qualifications

Inform the information of each exchange in internal tools Follow up on customer files until they are resolved Respect the procedures and quality instructions of the tray Bring complex situations back to the supervisor

Candidate profile

Minimum Bac level, all sectors accepted Beginners accepted, experience in a similar position is an asset French running orally as well as in writing, good speech Telephone skills and active listening ability Great availability to cover the plateau's activity ranges Rigor in compliance with procedures

OCEANCALL recruits: Teleconsultant francophone , CDI, at Andohatapenakanear OPHAM, Antananarivo, Madagascar. Expected profile: Bac minimum, no experience required. Duties Dealing with incoming and outgoing calls in French Identify the client's request and provide an appropriate response Inform the information of each exchange in internal tools Ensure follow-up of customer files until their resolution Respect the procedures and quality instructions of the board Candidate profile Level Bac minimum, all sectors accepted Beginners accepted, an experience on a similar position is an asset French fluent in oral as well as written, good speech Telephone skills and active listening ability Great availability to cover the ranges of activity of the plateau Rigour in compliance with procedures

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Bonjour OCEANCALL, je suis candidat pour ce poste. Mon parcours en Afrique m’a permis de maîtriser les compétences demandées dans l'annonce dans des contextes complexes. Je serais ravi d’échanger sur ma capacité à apporter des solutions adaptées à vos enjeux. Merci pour votre considération.

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
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  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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