AB

BILINGUAL CUSTOMER ADVISOR (English - French)

ABL OUTSOURCING
📍 AntananarivoCDI🗓️ 6 months ago

Job Description

Antananarivo
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

In full growth, we are looking for BILINGUAL CUSTOMER CONSULTANTS whose main mission will be to represent the client in order with its customers.

Main duties

Other information

Advise, help, process customer requests and provide solutions tailored to their needs by phone (incoming and/or outgoing call), email, chat or other channels according to the customer’s needs. Follow the procedures put in place.

Candidate profile

Very good level of English and French both orally and in writing; Have a sense of contact (listening and smiling to understand the needs of customers) Very high capacity for analysis and understanding; Welcoming, dynamic, rigorous and responsive; Available, flexible and engaged; Comfortable with the use of office and internet tools;

Experience

Experience in a similar position would be an asset; Further information Your advantages at ABL Outsourcing: A permanent contract with social and health cover Interesting remuneration: attractive fixed and variable Transport of personnel and various allowances. ABL OUTSOURCING recruits: BILINGUAL CUSTOMER ADVISOR (English - French) , Permanent, to ABL OUTSOURCING IVATO, Antananarivo, Madagascar. Duties Advise, help, process customer requests and provide solutions tailored to their needs by phone (incoming and/or outgoing call), email, chat or other channels according to the customer’s needs. Follow the procedures put in place. Candidate profile Very good level of English and French both orally and in writing; Have a sense of contact (listening and smiling in order to understand the needs of customers) Very good capacity for analysis and understanding; Welcoming, dynamic, rigorous and responsive; Available, flexible and engaged; Comfortable with the use of office and internet tools; Experience in a similar position would be an asset;

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Expert Application Advice

Bonjour, candidat. Pour ce poste mid-level chez ABL OUTSOURCING, concentrez-vous sur deux ou trois réalisations chiffrées (ex. : progression de chiffre d’affaires). Si les compétences demandées dans l'annonce est demandée, montrez-la par un exemple d’adaptation terrain, pas juste une liste. Gardez le CV lisible, une page suffit. Bon courage.

Positionnement — Votre lettre de motivation doit répondre à une seule question : pourquoi VOUS pour CE poste précis à CE moment ? Évitez les lettres génériques — une phrase sur ce que vous apportez spécifiquement vaut mieux que trois paragraphes généraux.

Prospection et résultats — Votre nombre de nouveaux clients acquis et votre taux de conversion sont vos arguments les plus solides. Si vous opérez dans un secteur spécifique (FMCG, télécoms, pharma), montrez votre connaissance fine des distributeurs et acteurs locaux.

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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