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Automatically translated from French. View the original offer
Senior Sales Manager (M/F)
The Twin Towers Mpila (Hilton) are recruiting a Senior Sales Manager on CDD. The position is based at Mpila.
The Senior Sales Manager is responsible for defining and implementing the hotel’s business strategy in order to increase turnover, develop market share and strengthen the establishment’s reputation. He oversees sales activities, develops strategic relationships with key customers and assists the sales team in achieving the objectives set.
Main duties
Develop and execute the business strategy in accordance with the hotel’s objectives. Develop the client portfolio by identifying new business opportunities in the Corporate, Governmental, Diplomatic, MICE (Meetings, Incentives, Conferences & Exhibitions) and Leisure segments. Actively explore local and international markets. Negotiate and enter into commercial contracts with strategic accounts. Manage and retain key accounts to ensure sustainable revenue growth. Supervise and supervise the sales team by monitoring their performance and professional development. Work closely with the Revenue Management, Marketing, Reservations and Operations departments to optimize hotel performance. Conduct market analysis, competitive studies and identify industry trends. Prepare sales forecasts (sales forecasts), budgets and activity reports for the Directorate. Participate in trade shows, networking events and promotional actions. Ensure the application of Hilton standards and applicable business procedures. Implement corrective action plans to meet or exceed revenue targets. Ensure a high level of customer satisfaction and contribute to customer loyalty.
Candidate profile
Bac+4 and Bac+5 in Commerce, Marketing, Hotel Management, Business Administration or equivalent field.
Education / Qualifications
Additional training in Sales, Commercial Management, Revenue Management or Hotel Management desired.
Responsibilities
Minimum of 5 to 8 years of experience in sales, including at least 3 years in a position of responsibility within the hotel or hospitality industry.
Experience
Proven experience in strategic account management and commercial negotiation. Mastery of CRM tools and hotel management systems. Excellent command of French and English, both written and spoken. Leadership and ability to lead a team.
Required skills
Excellent negotiation and business development skills. Ability to analyze and make decisions. Excellent interpersonal and communication skills. Sense of organization and planning. Mastery of sales techniques and customer relationship management. Ability to work in a multicultural and demanding environment.
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