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Automatically translated from French. View the original offer
Type of contract: Fixed-term contract (CDD). Contract Period: 5 Months.
Field of experience: Sociology, Rural Development . Level of study: Higher education (Bachelor’s degree). Speciality study: Sociology, Social Sciences, International Relations.
Tasks and missions: – Accountability Officer will ensure the functioning of the complaints response and feedback mechanism for all programs in its area of action and will contribute to the development of the FCRM strategy. He/she will also support the development of tools for the collection and analysis of complaints from beneficiaries as well as the follow-up and transmission of complaints to complainants; – Ensure the implementation of the accountability system in programme areas; Work with the community and authorities to identify the location of complaint boxes; Ensure awareness/vulgarization of the mechanisms of FCRM (Feedback Complaint Response Mechanism) in program intervention areas;- Accountability; Have a thorough knowledge of Core Humanitarian Standards (CHS) and follow up on the Core Humanitarian Improvement Plan; Ensure training of teams and community members on safeguarding, accountability and the mechanism for responding to complaints and feedbacks;- Communication and Collaboration: Support the supervisor in designing FCRM database that meet information needs; Collaborate and communicate closely with the supervisor in targeting beneficiaries and intervention areas; Communicate regularly with the program team on various programmatic complaints.
Please specify in the subject of the email or on the envelope the title of the post: .
Skills – Êbe of Chadian nationality; Have a degree (BAC)+3) in social sciences, international relations, rural development, in the fields relevant to this position; Master the management of the project cycle; Work experience of at least 3 years in the similar position or in the field of humanitarian assistance; Very good language skills in French (written and palé); Knowledge of literary Arabic and other local languages;- Skills and or personal qualities required: Flexible on working hours and days; Ability to maintain the utmost discretion and confidentiality; punctual, honest and diligent; Sense of organization and analysis.
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