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Automatically translated from French. View the original offer
The position
: Abidjan Contract type Industry : Maritime, Port and Logistics Main duty Reporting to the General Management, you will have the mission to develop the commercial activity, increase the turnover and strengthen the loyalty of customers. You will also monitor offers and contracts, while overseeing billing and collection activities to secure revenue and improve settlement times. Tasks Business development Implement the commercial strategy defined by the General Management. Identify and prospect new customers and business opportunities. Develop the turnover and client portfolio. Prepare, negotiate and follow commercial offers and contracts. Ensure the renewal of contracts and follow-up of commercial conditions. Participate in customer visits and loyalty actions. Keep the commercial pipeline up to date and track the conversion rate. Apply the commercial rates and conditions defined by the General Management Customer Relationship Management Qualify customer requests and follow them up until they are resolved. Ensure that agreed response times are met. Coordinate the processing and closing of claims. Participate in the integration of new customers and update the customer base. Identify the risks of losing customers and propose corrective actions Billing and collection Supervise the follow-up of the invoicing of the services performed. Check that the services are properly taken into account in the billing process. Control the compliance of billing elements, including mandatory information, FNE certification, NCC, tariffs, quantities, stopovers and customers. Oversee the treatment of assets and follow-up on disbursements to be rebilled. Follow the old balance and recovery indicators. Coordinate the recovery and intervene on sensitive claims with Management and Finance. Collaborate with the Legal Department when specific actions are needed. Management and management To supervise the Invoicing & Collection Manager and, indirectly, the agents of the cell. Set priorities and track workload, quality and lead times. Develop the skills of employees and ensure compliance with internal procedures. Animating regular monitoring points of the activity. Contribute to revenue forecasts and the preparation of the annual commercial budget. Analyze the differences between realized turnover and forecasts. Propose corrective actions in the event of significant deviations. Produce weekly and monthly reports related to business activity, billing and collection. Alert the General Management on the main commercial, customer and debt-related risks.
Your profile You hold a baccalaureate+4/5 in Commerce, Management, Management, Transport/Logistics or a related field.
You have 8 to 10 years of professional experience in a maritime, port, shipping, transit or port logistics environment, with significant experience in B2B business development. You master the techniques of prospecting, commercial negotiation, client portfolio management and contract monitoring. You have a proven experience in team management and sales performance management. You are in control of the invoicing and collection processes, including monitoring the old balance and checking the compliance of invoices. You have a good command of the Office Pack, especially Excel for creating dashboards and reporting. You know the applicable billing rules, including FNE and NCC. You have an intermediate level in French, both oral and written, for your exchanges with customers, partners and administration. Your personal assets Excellent relationship and strong negotiation skills. Leadership and ability to bring a team together around common goals. Rigor, organization and reliability in the follow-up of files. Sense of customer service and results orientation.
Autonomy, responsiveness and sense of responsibility. Diplomacy and firmness in debt management. Ability to manage multiple priorities and work cross-functionally. Professional ethics, discretion and respect for confidentiality. Why join this position? Joining the position of Sales Manager means contributing directly to revenue growth and client portfolio development. It is the opportunity to showcase your business expertise and leadership within a recognized international group, in an environment where performance, customer satisfaction and rigor are the keys to success.
RMO subsidiary: RMO CĂ´te d'Ivoire Offer no.:
#128632
Industry: Purchasing / Logistics / Transportation Role: Sales Manager Contract type: Location: Abidjan CĂ´te d'Ivoire Salary: Fixed salary Available positions: Position
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📍 Localisation Côte d ivoire Date d expiration 09 Juin Niveau de poste Responsable d équipe Confirmé / Expérimenté Secteur d activité Services Nombre de postes Pour postuler a cette offre, cliquez sur le bouton Postuler afin d acceder aux coordonnees du recruteur (email et/ou telephone)
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