MA
La Maison OMAJ recrute un(e) Directeur d'Exploitation
CDI24 days ago
Job Description
Douala
CDI
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Automatically translated from French. View the original offer
Hotel Mickel Akwa recruits a Director of Operations at Douala SOLUTIONJOBRH recruits, on behalf of the Hotel Mickel Akwa a Director of Operations at Douala. This opportunity is aimed at an experienced professional in the hotel sector, able to manage the day-to-day operations of an establishment, supervise teams and contribute to improving its performance.
Education / Qualifications
Position: Chief Operating Officer Property: Hotel Mickel Akwa Recruitment: SOLUTIONJOBRH Sector: Hospitality / Management
Location
Experience
Experience: Minimum 3 years in a similar position
Main duties
The Director of Operations will be responsible for overseeing the general operation of the hotel and ensuring the quality of services offered to guests.
Responsibilities
Its main responsibilities will include: Ensure the overall management of the hotel’s operational activities; coordinate the day-to-day operation of the various services; guarantee the quality of services offered to customers; ensure customer satisfaction and loyalty; oversee, supervise and support operational teams; ensure good coordination between the different services; contribute to the improvement of the establishment’s economic performance; Optimize the organization and use of resources; ensure compliance with internal procedures; ensure the application of safety standards; ensure compliance with hygiene and quality requirements.
Candidate profile
Applicants must have a higher education in hospitality, management or an equivalent field. Significant professional experience of at least 3 years in a similar position is required. Prior experience in the operational management of a hotel or comparable establishment will be particularly relevant to this function. Skills and qualities sought In particular, the candidate must have: Strong leadership skills; Excellent sense of organization; a spirit of initiative; Good ability to make decisions; Good team management skills; Excellent communication skills; a good command of hotel management tools; the ability to track and improve an institution’s performance. Proficiency in French is important. Knowledge of English is an asset.
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Se présenter en personne — Dans la restauration et l'hôtellerie en Afrique, la grande majorité des recrutements se fait après une présentation physique directe. Habillez-vous soigneusement, venez entre 14h et 17h (hors rush), et apportez une lettre de recommandation écrite de votre dernier patron. Le gérant veut voir votre allure avant tout.
Démontrer, pas juste déclarer — Ce qui compte vraiment, c'est ce que vous savez faire : service en salle, préparation de boissons, gestion de caisse en heure de pointe, respect des règles d'hygiène. Soyez prêt à une journée d'essai — c'est souvent la vraie sélection dans ce secteur. Si vous maîtrisez des spécialités locales (cocktails à base de produits locaux, plats typiques), mentionnez-les explicitement.
Références locales solides — Une recommandation orale ou écrite d'un patron d'établissement reconnu dans la ville vaut plus que tout diplôme. Constituez une liste de 2-3 anciens employeurs joignables par téléphone et prêts à confirmer votre sérieux, votre ponctualité et votre honnêteté.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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