RECEPTIONIST (M/F) – Victoria Estate Hotel, Tamatave
Job overview
Experience
The Victoria Estate Hotel is a beachfront hotel located in Tamatave, on the east coast of Madagascar. We offer a stylish setting and quality experience to our local and international customers. As part of our development, we are looking for a dynamic and professional receptionist.
Main duties
Welcome customers with a smile and ensure quality service
Manage reservations, check in and check out
Respond to customer requests by phone, email and in person
Other information
Using hotel management software and IT tools
Collaborate with other services (housekeeping, catering, management)
Ensure the safety and cleanliness of the reception area
Candidate profile
Mandatory fluent English (spoken and written)
French and Malagasy appreciated
Mastery of computer tools (Word, Excel, email, booking software)
Excellent presentation and sense of service
Ability to work as a team and manage multiple tasks
Experience in hospitality or hospitality would be a plus
Applicants must possess advanced-level fluency in English. Proficiency in computer use is a must. The role requires fast adaptation to computer-based AI platform management systems, completely understanding of daily English communication and problem-solving, and seamless English communication with other hotel team members.
Further information
We offer
Fixed-term or indefinite contract according to profile
Attractive salary according to experience
Education / Qualifications
Training and evolution within the hotel
Pleasant working environment by the sea
Victoria Beach Hotel recruits: RECEPTIONNIST (H/F), CDD, at VictoriaBeachHotel, Toamasina, Madagascar.
Duties
Welcome guests with a smile and ensure quality service Manage reservations, check-in and check-out Respond to customer requests by phone, email and in person Use hotel management software and IT tools Collaborate with other services (housekeeping, catering, management) Ensure the security and cleanliness of the reception area
Candidate profile
Mandatory Common English (spoken and written) Appreciated French and Malagasy Mastering computer tools (Word, Excel, email, booking software) Excellent presentation and sense of service Ability to work as a team and manage multiple tasks Experience in hospitality or hospitality would be a plus Applicants must possess advanced-level fluency in English. Proficiency in computer use is a must. The role requires fast adaptation to computer-based AI platform management systems, completely understanding of daily English communication and problem-solving, and seamless English communication with other hotel team members.
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