FO
Conseiller client expérimenté en centre auto
CDIabout 2 months ago
Job Description
Antananarivo
CDI
Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Automatically translated from French. View the original offer
Main duties
About us Foundever is a global leader in the Customer Experience (CX) industry. With more than 150,000 employees worldwide, we are the team behind the best experiences for more than 800 of the world’s most important and digital brands. Our innovative CX solutions, technology and expertise are designed to support our customers’ operational needs and deliver a seamless experience for customers in the moments that matter. Respond to customer calls with professionalism and courtesy Identify needs, provide a response, offer services and products adapted Inform, advise and guide customers according to their request Treat requests for information, complaints or follow-up of file Update the information in management tools Ensure customer satisfaction and contribute to the quality of service Respect internal procedures and defined objectives Profile soughtYou have a first experience in customer relationship in call center. You have a solid experience in an auto center as a customer advisor, you have excellent telephone fluency and good speech You are attentive, patient, responsive and solution-oriented You know how to manage your stress and deal with several requests efficientlyYou are comfortable with IT tools An experience in incoming and / or outgoing calls is a plus. Sector: Other
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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