TA

Chargé de Clientèle Bilingue (Anglais/Français) – 100% Télétravail

TalentPop App
📍 AntananarivoCDI🗓️ 3 months ago

Job Description

Antananarivo
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Expérience

Are you fluent in French and English and seeking a fully remote role within an international team? Talent Pop App is expanding its global customer support team and is looking for talented French-speaking professionals who are passionate about customer experience, empathy, and problem-solving. As a French-Speaking Customer Support Specialist, you will assist clients while collaborating with a connected international team. Your key responsibilities will include providing customer support via email, chat, and phone (in French and English), efficiently resolving product-related, order, and account inquiries, delivering high-quality, empathetic, and solution-oriented service, and documenting interactions in our CRM tools and support platforms.

We are seeking candidates with a minimum of one year of customer service experience, preferably in remote, BPO, call center, or e-commerce settings. Proficiency in CRM tools and digital communication platforms is essential, as are strong soft skills such as excellent communication, organization, autonomy, and proactivity. The ideal candidate should have near-native French fluency (C1/C2) and a strong professional working knowledge of English. To thrive in this role, you will need a stable internet connection (minimum 25 Mbps), a personal computer with at least an Intel i5 processor and 8GB RAM, a quiet workspace, and a headset with a clear microphone.

Localisation

Why join us? Enjoy full remote flexibility, long-term career growth through training and development opportunities, paid leave, location-based health benefits, and performance-based bonuses. Become part of a tight-knit global team that values collaboration and continuous growth.

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Expert Application Advice

Expérience

Are you fluent in French and English and seeking a fully remote role within an international team? Talent Pop App is expanding its global customer support team and is looking for talented French-speaking professionals who are passionate about customer experience, empathy, and problem-solving. As a French-Speaking Customer Support Specialist, you will assist clients while collaborating with a connected international team. Your key responsibilities will include providing customer support via email, chat, and phone (in French and English), efficiently resolving product-related, order, and account inquiries, delivering high-quality, empathetic, and solution-oriented service, and documenting interactions in our CRM tools and support platforms.

Compétences requises

We are seeking candidates with a minimum of one year of customer service experience, preferably in remote, BPO, call center, or e-commerce settings. Proficiency in CRM tools and digital communication platforms is essential, as are strong soft skills such as excellent communication, organization, autonomy, and proactivity. The ideal candidate should have near-native French fluency (C1/C2) and a strong professional working knowledge of English. To thrive in this role, you will need a stable internet connection (minimum 25 Mbps), a personal computer with at least an Intel i5 processor and 8GB RAM, a quiet workspace, and a headset with a clear microphone.

Localisation

Why join us? Enjoy full remote flexibility, long-term career growth through training and development opportunities, paid leave, location-based health benefits, and performance-based bonuses. Become part of a tight-knit global team that values collaboration and continuous growth. To apply, ensure you select both French and English in the “Languages spoken” section of your application. Ready to advance your career with Talent Pop App? Apply now! Secteur : Other

Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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