Human Resources Business Partner

Profil recherché

Job Description – HR Manager (HRBP & Payroll)Location: Antananarivo, Madagascar Employment Type: Full-Time Languages Required: Fluent French & English (B 2 Level or Above)About the Role We are seeking an experienced HR Manager (HRBP & Payroll)to lead Human Resources operations for our Madagascar delivery center. This role will be responsible for end-to-end HR operations, payroll management, employee relations, compliance, performance management, and partnering with business leaders to support organizational growth. The ideal candidate should have strong knowledge of Madagascar labor regulations, payroll administration, employee lifecycle management, and experience supporting operations in a fast-paced BPO or shared services environment. Key Responsibilities HR Business Partnering Partner with business and operations leaders to support workforce planning and organizational objectives. Advise managers on employee relations, performance management, and HR best practices. Drive employee engagement, retention, and organizational culture initiatives. Support succession planning and talent development initiatives. Payroll & Benefits Administration Own the end-to-end monthly payroll process. Validate attendance, leave records, overtime, incentives, and payroll inputs. Coordinate with payroll vendors and finance to ensure timely and accurate salary processing. Ensure statutory deductions, taxes, and social security contributions are processed accurately. Resolve payroll-related employee queries. Employee Relations Act as the primary HR contact for employee concerns and workplace matters. Manage disciplinary processes, grievances, investigations, and conflict resolution. Ensure fair and consistent application of HR policies. Promote a positive employee experience across the organization. HR Operations Oversee onboarding and offboarding processes. Maintain employee records, contracts, and HR documentation. Ensure HR data accuracy and confidentiality. Prepare HR reports, dashboards, and workforce analytics. Compliance Ensure compliance with Madagascar labor laws and company policies. Coordinate statutory documentation, audits, and regulatory requirements. Maintain HR policies and standard operating procedures. Recruitment Support Partner with Talent Acquisition on hiring activities. Support interview coordination and onboarding readiness. Assist with workforce planning for business expansion. Requirements Bachelor’s degree in Human Resources, Business Administration, or a related field. 5–8 years of HR experience, including payroll and employee relations. At least 2 years in an HR Business Partner or HR Manager role. Fluent French and English (minimum B 1 level). Strong knowledge of Madagascar labor laws and payroll practices. Excellent communication, stakeholder management, and conflict resolution skills. High proficiency in Microsoft Excel and HR reporting. Ability to handle confidential information with integrity. Preferred Qualifications Experience in a BPO, shared services, or multinational organization. Experience managing HR operations for 100+ employees. Familiarity with HRIS and payroll systems. Strong analytical and problem-solving skills. Experience supporting organizational growth and scaling operations. Key Competencies HR Business Partnering Payroll Management Employee Relations Labor Law Compliance Performance Management Stakeholder Management Conflict Resolution HR Analytics & Reporting Communication & Leadership Confidentiality & Professional Ethics. Secteur : Human Resources