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Company Description Softmix, founded in 1995, is a privately held company specializing in Information Technology services across Africa. The company employs over 100 team members, with more than 70% focused on service and support for a diverse customer base. With strong expertise in Africa’s evolving tech landscape, Softmix delivers proactive IT strategies that enhance efficiency, security, and scalability. The organization supports both startups and large enterprises with reliable infrastructure, expert guidance, and innovative solutions. Softmix is committed to driving digital transformation and empowering businesses throughout the continent. Role Description This part-time IT Support Technician role is an on-site position based in Antananarivo, Antsirabe and Fort-Dauphin, Madagascar. The technician will provide day-to-day technical support for desktop computers, laptops, peripherals, and network-connected devices. Responsibilities include diagnosing and troubleshooting hardware and software issues, performing computer repair, and offering printer support to internal users and clients. The IT Support Technician will install and configure systems, apply updates, document incidents and resolutions, and escalate complex issues when necessary. The role also involves collaborating with other IT staff to maintain a stable, secure, and efficient IT environment. Qualifications IT Support Technician (L 1) – On-Site, Cairo, Egypt We are seeking a part -time on-site Level 1 Information Technology Support Technician to join our team in Antananarivo , Antsirabe and Fort -Dauphin, Madagasca. The successful applicant will play a vital role in maintaining smooth IT operations by providing hands-on technical support, troubleshooting issues, and ensuring the reliability of essential equipment. Key Responsibilities- Deliver technical support to end-users, minimizing downtime and ensuring optimal system performance.- Diagnose and resolve hardware and software issues promptly.- Repair and maintain desktop computers, printers, and related peripherals.- Assist with desktop setup, configuration, and troubleshooting.- Maintain IT equipment to support business continuity. Qualifications- Proven experience in technical support with strong problem-solving skills.- Practical knowledge of desktop computers and peripherals.- Expertise in troubleshooting and resolving technical issues.- Competence in printer support and computer repair.- Excellent communication and customer service abilities.- Ability to work effectively in a collaborative, on-site team environment.- Relevant certifications (e. g., Comp TIA A+, Network+) are highly desirable.- Prior IT support experience is preferred.- Strong command of English (oral and written) and french.
Secteur : Information Technology
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Company Description Softmix, founded in 1995, is a privately held company specializing in Information Technology services across Africa. The company employs over 100 team members, with more than 70% focused on service and support for a diverse customer base. With strong expertise in Africa’s evolving tech landscape, Softmix delivers proactive IT strategies that enhance efficiency, security, and scalability. The organization supports both startups and large enterprises with reliable infrastructure, expert guidance, and innovative solutions. Softmix is committed to driving digital transformation and empowering businesses throughout the continent. Role Description This part-time IT Support Technician role is an on-site position based in Antananarivo, Antsirabe and Fort-Dauphin, Madagascar. The technician will provide day-to-day technical support for desktop computers, laptops, peripherals, and network-connected devices. Responsibilities include diagnosing and troubleshooting hardware and software issues, performing computer repair, and offering printer support to internal users and clients. The IT Support Technician will install and configure systems, apply updates, document incidents and resolutions, and escalate complex issues when necessary. The role also involves collaborating with other IT staff to maintain a stable, secure, and efficient IT environment. Qualifications IT Support Technician (L 1) – On-Site, Cairo, Egypt We are seeking a part -time on-site Level 1 Information Technology Support Technician to join our team in Antananarivo , Antsirabe and Fort -Dauphin, Madagasca. The successful applicant will play a vital role in maintaining smooth IT operations by providing hands-on technical support, troubleshooting issues, and ensuring the reliability of essential equipment. Key Responsibilities- Deliver technical support to end-users, minimizing downtime and ensuring optimal system performance.- Diagnose and resolve hardware and software issues promptly.- Repair and maintain desktop computers, printers, and related peripherals.- Assist with desktop setup, configuration, and troubleshooting.- Maintain IT equipment to support business continuity. Qualifications- Proven experience in technical support with strong problem-solving skills.- Practical knowledge of desktop computers and peripherals.- Expertise in troubleshooting and resolving technical issues.- Competence in printer support and computer repair.- Excellent communication and customer service abilities.- Ability to work effectively in a collaborative, on-site team environment.- Relevant certifications (e. g., Comp TIA A+, Network+) are highly desirable.- Prior IT support experience is preferred.- Strong command of English (oral and written) and french.
Secteur : Information Technology
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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