SO

IT Support Technician

Softmix
📍 AntananarivoTemps partiel🗓️ 10 days ago

Job Description

Antananarivo
Temps partiel

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Company Description Softmix, founded in 1995, is a privately held company dedicated to providing Information Technology services across Africa. The company employs over 100 team members, with more than 70% focused on delivering service and support to a diverse customer base. With a strong understanding of Africa’s evolving tech landscape, Softmix offers proactive IT strategies that improve efficiency, security, and scalability. The organization supports businesses of all sizes, from startups to large enterprises, by delivering reliable infrastructure, expert guidance, and innovative solutions that drive digital transformation across the continent. Role Description This part-time IT Support Technician role is an on-site position based in Antananarivo. The IT Support Technician will provide front-line technical assistance to internal users and clients, focusing on hardware and software issues. Day-to-day tasks include diagnosing and resolving problems with desktop computers and peripherals, installing and configuring operating systems and applications, and performing routine maintenance and updates. The role also involves supporting printers and other office equipment, documenting support requests and resolutions, and escalating complex issues to senior technical staff when needed. The technician will collaborate with other team members to ensure consistent, high-quality IT support aligned with Softmix standards and procedures. Qualifications IT Support Technician (L 1) – On-Site, Antananarivo, Madagascar We are seeking a part -time on-site Level 1 Information Technology Support Technician to join our team in Antananarivo, Madagascar. The successful applicant will play a vital role in maintaining smooth IT operations by providing hands-on technical support, troubleshooting issues, and ensuring the reliability of essential equipment. Key Responsibilities- Deliver technical support to end-users, minimizing downtime and ensuring optimal system performance.- Diagnose and resolve hardware and software issues promptly.- Repair and maintain desktop computers, printers, and related peripherals.- Assist with desktop setup, configuration, and troubleshooting.- Maintain IT equipment to support business continuity. Qualifications- Proven experience in technical support with strong problem-solving skills.- Practical knowledge of desktop computers and peripherals.- Expertise in troubleshooting and resolving technical issues.- Competence in printer support and computer repair.- Excellent communication and customer service abilities.- Ability to work effectively in a collaborative, on-site team environment.- Relevant certifications (e. g., Comp TIA A+, Network+) are highly desirable.- Prior IT support experience is preferred.- Strong command of English (oral and written).

Formation / Diplômes

Secteur : Information Technology

---

**

[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]

Ready to apply?

Does my CV fit this offer? Free diagnosis

Get seen by recruiters

Publish your CV on the Candidates page — the place recruiters browse directly to find profiles like yours.

See the Candidates page

You are recruiting?

Find candidates on TAF4ALL

🚀 Boost your application

Stand out with a professional CV and a personalized cover letter generated by AI in 3 minutes. 10 Technicien position(s) posted this week in Madagascar.

🇨🇦

Canadian employers are also recruiting in Africa

Real offers from Canadian employers who are explicitly looking for candidates outside Canada. No agency, no fees — you apply yourself.

Expert Application Advice

Profil recherché

Company Description Softmix, founded in 1995, is a privately held company dedicated to providing Information Technology services across Africa. The company employs over 100 team members, with more than 70% focused on delivering service and support to a diverse customer base. With a strong understanding of Africa’s evolving tech landscape, Softmix offers proactive IT strategies that improve efficiency, security, and scalability. The organization supports businesses of all sizes, from startups to large enterprises, by delivering reliable infrastructure, expert guidance, and innovative solutions that drive digital transformation across the continent. Role Description This part-time IT Support Technician role is an on-site position based in Antananarivo. The IT Support Technician will provide front-line technical assistance to internal users and clients, focusing on hardware and software issues. Day-to-day tasks include diagnosing and resolving problems with desktop computers and peripherals, installing and configuring operating systems and applications, and performing routine maintenance and updates. The role also involves supporting printers and other office equipment, documenting support requests and resolutions, and escalating complex issues to senior technical staff when needed. The technician will collaborate with other team members to ensure consistent, high-quality IT support aligned with Softmix standards and procedures. Qualifications IT Support Technician (L 1) – On-Site, Antananarivo, Madagascar We are seeking a part -time on-site Level 1 Information Technology Support Technician to join our team in Antananarivo, Madagascar. The successful applicant will play a vital role in maintaining smooth IT operations by providing hands-on technical support, troubleshooting issues, and ensuring the reliability of essential equipment. Key Responsibilities- Deliver technical support to end-users, minimizing downtime and ensuring optimal system performance.- Diagnose and resolve hardware and software issues promptly.- Repair and maintain desktop computers, printers, and related peripherals.- Assist with desktop setup, configuration, and troubleshooting.- Maintain IT equipment to support business continuity. Qualifications- Proven experience in technical support with strong problem-solving skills.- Practical knowledge of desktop computers and peripherals.- Expertise in troubleshooting and resolving technical issues.- Competence in printer support and computer repair.- Excellent communication and customer service abilities.- Ability to work effectively in a collaborative, on-site team environment.- Relevant certifications (e. g., Comp TIA A+, Network+) are highly desirable.- Prior IT support experience is preferred.- Strong command of English (oral and written).

Formation / Diplômes

Secteur : Information Technology

Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

You might also be interested in

JO

Technicien Support IT

Jobmada·Antananarivo

[À PROPOS DU POSTE] Jobmada recrute un Technicien Support IT passionné pour renforcer son équipe technique. Ce rôle est essentiel pour garantir la performance, la sécurité et la stabilité des infrastructures informatiques de nos partenaires. [VOS MISSIONS] Assurer le support technique de proximité (Niveau 1 et 2) auprè

CDIil y a 3 mois
SO

IT Support Technician in Antananarivo

Softmix·Antananarivo

🧠 Profil recherché Company Description Softmix, founded in 1995, is a privately held company specializing in Information Technology services across Africa. The company employs over 100 team members, with more than 70% focused on service and support for a diverse customer base. With strong expertise in Africa’s evolvin

Temps partielil y a 19 jours
AS

Technicien Support Réseau

Astek·Antananarivo

🎓 Formation / Diplômes Nous recherche UN(e) Technician(NE) Support Roseau pour assurer LE support technique complete et la section integral DES incidents et demands Roseau transmit par less clients professionals. Vote rôle consist era à diagnostiquer, sure et resource CES incidents Dans LE respect strict DES engagemen

CDIil y a environ 1 mois
HU

Technicien support installation - photovoltaïque

NOUVEAU

Nous recrutons pour une société œuvrant dans l énergie solaire, un. e Technicien support installation photovoltaïque 📋 Missions principales 📊 Autres informations Assister le Technicien Polyvalent dans l’installation et la fixation des panneaux solaires et autres équipements Participer à la pose des compteurs, au câbl

CDIil y a environ 17 heures