IN
Chargé(e) de relation clients bilingue français / anglais
Free-lance20 days ago
Job Description
Antananarivo
CDI
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Automatically translated from French. View the original offer
MCAa is the partner, for the Indian Ocean, of a French company leader in hotline. Present in Madagascar for more than 10 years, MCAa offers a stable, secure and human work environment.
Main duties
You are the voice of French companies: telephone and email reception, management of requests from our clients’ correspondents, a sense of service and professionalism on a daily basis. You rely on different scripts for each client file and internal applications for some of our clients.
Candidate profile
Loud smile on the phone French perfectly mastered, both orally and in writing (without accent, grammar and spelling) Bilingual in English: spoken, read and written Relational ability, developed and clear answers Dynamic and engaging voice Ability to handle demanding or dissatisfied callers with calmness or complex situations Comfortable and fast with office tools and CRM
Other information
Adaptable, able to move from one customer to another quickly Night work or staggered hours Further information What we offer you: Wage status Remuneration: fixed + Premiums
Education / Qualifications
Business training and client files Warm and family atmosphere Secure environment + Transport Affiliation CNAPS & OSTIE Why apply? Long-term collaboration Attractive remuneration Diverse missions, never routine A company that takes care of its teams And if you know someone who might fit that profile, share that offer in your network. MCA Androhibe recruits: Bilingual English Client Manager, CDI, at AndrohibeAntananarivo, Madagascar. Duties You are the voice of French companies: telephone and email reception, management of requests from our clients’ correspondents, a sense of service and professionalism on a daily basis. You rely on different scripts for each client file and internal applications for some of our clients. Candidate profile Smiling audible on the phone French perfectly mastered, both orally and in writing (without accent, grammar and spelling) Bilingual in English: spoken, read and written Relational skills, developed and clear answers Dynamic and engaging voice Ability to manage demanding or dissatisfied callers with calm or complex situations Comfortable and fast with office tools and CRM Adaptable, able to move from one client to another quickly
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Bonjour, votre offre chez MCA Androhibe correspond à mon profil commercial. Mon expérience inclut la gestion de portefeuilles clients et la négociation. Je suis particulièrement à l'aise avec les compétences demandées dans l'annonce, un levier clé pour atteindre vos objectifs. Motivé à contribuer à votre croissance, je serais ravi d'échanger.
Positionnement — Votre lettre de motivation doit répondre à une seule question : pourquoi VOUS pour CE poste précis à CE moment ? Évitez les lettres génériques — une phrase sur ce que vous apportez spécifiquement vaut mieux que trois paragraphes généraux.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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