Facility Maintenance Support Technician

Responsabilités

A Maintenance Assistant is responsible for performing routine maintenance tasks to ensure the upkeep and functionality of facilities and equipment. This role involves inspecting buildings, identifying repair needs, and conducting minor repairs such as fixing leaks, replacing fixtures, and maintaining HVAC systems. Additionally, the assistant may be tasked with landscaping duties, including lawn mowing, trimming hedges, and clearing walkways of debris. Strong problem-solving skills and attention to detail are essential, along with the ability to work independently or as part of a team. Familiarity with basic tools and maintenance equipment is required, and prior experience in a similar role is preferred. Excellent communication skills are necessary to report issues and coordinate with maintenance staff or contractors. Marie Stores Uganda (MSU) is a non-profit organization dedicated to delivering high-quality, comprehensive, and client-centered reproductive health services, with a strong emphasis on family planning and maternal care. The organization operates across Uganda, reaching underserved communities through mobile clinics, static health facilities, and community outreach programs. MSU seeks a qualified candidate to support its mission by enhancing access to essential healthcare services, particularly for women and girls in rural and marginalized areas. The ideal candidate will possess a degree in a health-related field, relevant work experience in reproductive health or a related sector, and a commitment to advancing gender equality and social inclusion. Responsibilities include designing and implementing health programs, conducting advocacy efforts, managing partnerships, and ensuring the delivery of quality services in alignment with MSU’s strategic goals. We are seeking a dynamic professional to join our nonprofit organization dedicated to advancing social impact. The ideal candidate will have a proven track record in program management, stakeholder engagement, and resource mobilization. Responsibilities include developing and implementing initiatives, fostering partnerships with donors and community leaders, and ensuring transparent financial stewardship. Strong communication skills, adaptability, and a passion for mission-driven work are essential. Experience in international development or advocacy is preferred but not required. Fluency in multiple languages and familiarity with grant writing are advantageous. The role demands a collaborative mindset and the ability to thrive in fast-paced, mission-focused environments. Installation, Maintenance & Repair, Transportation & Logistics, Business Operations, and Social Services & Nonprofit represent diverse sectors where professionals drive efficiency, reliability, and impact through specialized expertise and strategic execution. These fields demand meticulous attention to detail, problem-solving agility, and a commitment to service excellence, whether in technical troubleshooting, operational optimization, or community-focused initiatives. Candidates should exhibit adaptability, technical proficiency, and a results-driven mindset to thrive in dynamic environments that prioritize safety, compliance, and sustainable outcomes. A six-month probationary period is applicable for this role, with the position based in Kampala, Uganda. This role does not involve direct reports. The successful candidate will report to the Logistics Manager and will be responsible for managing budget-related tasks. ABOUT US Marie Stores Uganda (MSG) operates as one of 37 country programs under MSI Reproductive Choices, an international organization committed to guaranteeing equitable access to high-quality reproductive healthcare and fostering informed decision-making regarding reproductive health. Nationwide, MSG provides comprehensive sexual and reproductive health services through diverse service delivery platforms. The organization bolsters public health infrastructure across over 915 government health facilities, manages 25 mobile outreach teams, 12 health clinics, and a dedicated maternity hospital, while also promoting socially marketed products such as Flame and Lifeguard condoms, Back Up emergency contraception, and Well Plan daily contraceptive pills. These initiatives empower women and families to exercise autonomy over their reproductive choices, supporting them in achieving their personal goals and cultivating healthier, more prosperous communities. THE ROLE Oversee and execute a range of critical tasks to ensure operational excellence, including managing daily workflows, coordinating with cross-functional teams, and maintaining high standards of accuracy and efficiency. Develop and implement strategic plans to optimize performance, drive productivity, and align with organizational objectives. Provide leadership and mentorship to team members, fostering a collaborative and results-driven environment. Monitor key performance indicators to assess progress, identify trends, and implement corrective actions as needed. Represent the department in meetings, presenting data-driven insights and recommendations to senior leadership. Ensure compliance with company policies, industry regulations, and quality standards. This position encompasses critical areas of responsibility, including the following: Conduct thorough inspections and evaluations of vehicles to assess their condition, identifying any defects or necessary repairs while ensuring compliance with safety and operational standards. Ensures strict adherence to the established maintenance schedule, systematically verifying that all planned activities are executed punctually and in accordance with specified protocols. Conducts regular inspections to confirm compliance with regulatory standards and internal policies, documenting any deviations or corrective actions required. Collaborates with cross-functional teams to align maintenance efforts with broader operational objectives, ensuring seamless integration of preventive, predictive, and corrective maintenance strategies. Maintains accurate records of maintenance activities, performance metrics, and compliance reports to support audits and continuous improvement initiatives. The role involves addressing and resolving maintenance issues promptly and effectively to ensure optimal functionality of facilities and equipment. Candidates should possess strong problem-solving skills and the ability to diagnose technical problems accurately. Responsibilities include conducting routine inspections, performing repairs, and coordinating with external vendors when necessary. Experience with maintenance management systems and adherence to safety protocols are essential. The ideal candidate will demonstrate reliability, attention to detail, and a proactive approach to preventive maintenance. Data management within the Financial Management Information System (AMIS) encompasses the systematic organization, storage, and retrieval of financial data to ensure accuracy, integrity, and accessibility. This role involves maintaining up-to-date records, validating data inputs, and ensuring compliance with established financial policies and regulatory standards. Responsibilities include monitoring data flows, identifying discrepancies, and implementing corrective measures to uphold data quality. Proficiency in AMIS tools, strong analytical skills, and meticulous attention to detail are essential for effectively managing financial data and supporting informed decision-making processes. Cost monitoring involves systematically tracking and analyzing expenditures to ensure financial resources are allocated efficiently. This role requires meticulous attention to detail, proficiency in financial analysis, and a strong understanding of budgeting principles. Responsibilities include reviewing financial reports, identifying discrepancies, and recommending cost-saving measures to optimize resource utilization. Additionally, the position demands collaboration with cross-functional teams to align spending with organizational goals and ensure compliance with financial policies. Upon detecting an incident, the incumbent must promptly document and report it in accordance with established protocols, ensuring all relevant details are accurately captured and submitted through the designated channels within the specified timeframe. The incumbent is responsible for compiling, analyzing, and presenting comprehensive fleet performance data to stakeholders, ensuring accuracy and timely delivery of reports. Key duties include monitoring vehicle utilization metrics, tracking maintenance schedules, and evaluating operational efficiency across the fleet. Proficiency in fleet management software and advanced Excel skills are essential, along with a strong understanding of KPIs related to fuel consumption, downtime, and cost-per-mile metrics. The role requires meticulous attention to detail, the ability to interpret complex data trends, and effective communication to convey insights to management and operational teams. A bachelor’s degree in logistics, business administration, or a related field is preferred, with at least three years of experience in fleet operations or performance analysis. General Support involves providing comprehensive assistance to ensure smooth and efficient operations across various departments and initiatives. This role is responsible for addressing inquiries, resolving issues, and offering guidance to internal teams and external stakeholders. Key duties include troubleshooting technical or procedural challenges, coordinating resources, and maintaining clear communication to facilitate problem resolution. The position requires strong problem-solving abilities, a proactive approach, and the capacity to work collaboratively in fast-paced environments. Additionally, it demands meticulous attention to detail and the capability to multitask effectively while adhering to established protocols and timelines. Key Actions Develops and tracks key performance indicators (KPIs) to evaluate operational effectiveness and drive continuous improvement initiatives. Generates and analyzes data-driven reports to assess metrics, ensuring alignment with organizational objectives. Utilizes analytical tools and methodologies to monitor progress, identify trends, and recommend strategic adjustments where necessary. Maintains accurate records of performance benchmarks to support decision-making processes across departments. Perform regular vehicle inspections and evaluate maintenance requirements. Ensure adherence to inspection protocols by maintaining a high compliance rate, tracking the number of issues identified compared to those successfully resolved. Ensure strict compliance with the established annual vehicle service plan in accordance with approved schedules and maintenance protocols. To ensure strict adherence to the service schedule, it is essential that no services are missed, as this directly impacts operational efficiency and client satisfaction. Resolve reported maintenance issues with efficiency and thoroughness, ensuring timely completion and closure. The duration required to resolve issues and the volume of pending unresolved issues are critical metrics for evaluating performance. Ensuring data integrity, timely system updates, and comprehensive record-keeping are essential. Cost Monitoring involves tracking and analyzing expenditures to ensure they align with budgeted amounts, identifying variances, and implementing corrective actions when necessary. This role requires meticulous attention to detail, proficiency in financial software, and the ability to interpret financial data accurately. Responsibilities include reviewing expense reports, forecasting future costs, and collaborating with department heads to optimize spending. Strong analytical skills and a commitment to maintaining financial discipline are essential for success in this position. Oversee maintenance expenditure to identify and report any deviations from projected budgets. Budget variance involves proactively detecting deviations in expenditures from allocated budgets to preempt cost overruns before they escalate. Prepare comprehensive documentation summarizing vehicle malfunctions and incident reports, ensuring accuracy and thoroughness in all documentation efforts. Ensure reports are submitted punctually, adhering to strict deadlines while maintaining thoroughness and excellence in content. Each week, prepare and submit detailed reports outlining fleet availability and maintenance actions performed. Ensure timely reporting of fleet-related metrics, including availability rates and maintenance completion rates. Regularly monitor and analyze these key performance indicators to assess operational efficiency and identify areas for improvement. Duties may include performing additional departmental tasks as required to ensure operational efficiency and support organizational objectives. Achieves a high rate of task completion with a strong commitment to fulfilling assigned responsibilities promptly and thoroughly. Demonstrates consistent responsiveness and dedication to meeting duties in a timely manner. We are seeking a detail-oriented professional to oversee and execute our comprehensive Task Matrix, ensuring seamless alignment between projects and organizational objectives. The position demands meticulous planning, coordination, and execution of assigned tasks, with a keen focus on accuracy and efficiency. Key responsibilities include monitoring task progress, identifying bottlenecks, and implementing corrective measures to maintain workflow integrity. Additionally, the role requires strong analytical skills to assess task dependencies, resource allocation, and potential risks. Proficiency in project management tools and methodologies is essential, along with the ability to collaborate effectively with cross-functional teams. Prior experience in task matrix oversight or related project coordination is highly preferred. Frequency Execute a diverse range of duties encompassing operational, administrative, and project-based responsibilities, ensuring alignment with organizational objectives. Develop and maintain efficient workflows, support team initiatives, and uphold high standards of accuracy and professionalism in all tasks. Collaborate across departments to facilitate seamless communication and execution of projects, while adhering to established policies and procedures. Conduct thorough vehicle inspections and systematically complete detailed checklists, ensuring all components are evaluated. Promptly log any defects or issues in the AMIS system without delay. Perform all assigned maintenance work orders with precision and efficiency. Maintain a clean, organized workshop environment to support operational workflows. Ensure all data entry and reporting activities are accurate and conducted in a timely manner. Generate and oversee repair and maintenance schedules, ensuring strict compliance and timely execution. Address and resolve any outstanding repair and maintenance issues promptly. Maintain precise and up-to-date repair and maintenance records within the Appoint system. Assist in compiling reports on mechanically available vehicles. Help prepare and submit incident reports within established deadlines. Monthly To maintain optimal service levels, this role involves monitoring and tracking service completion rates, overseeing maintenance backlogs, and promptly escalating any delays to senior management. Additionally, the position is responsible for verifying the accuracy and completeness of AMIS data, contributing to fleet availability targets, and generating and submitting comprehensive maintenance reports in a timely manner. We seek a qualified candidate with the necessary experience, skills, and professional attitudes to fulfill this role effectively. The ideal applicant will possess the relevant qualifications and a proven track record in their field, demonstrating both technical proficiency and interpersonal competence. Additionally, they should exhibit strong problem-solving abilities, adaptability to dynamic environments, and a commitment to continuous professional development. Obtained an Ordinary Diploma in either Automotive Engineering or Mechanical Engineering. Requires a minimum of two years of practical expertise in fleet management and automotive repair services. Proficient in utilizing a range of computer software and systems to perform tasks efficiently and accurately. Demonstrates strong collaboration skills and excels in both verbal and written communication, fostering effective teamwork and interpersonal relationships. As a member of the team, you are expected to embody the MSI Behaviors with professionalism and dedication. These behaviors define our standards for collaboration, integrity, and excellence in the workplace. Demonstrating accountability, respect, and adaptability is essential to fostering a positive and productive environment. Your commitment to these values will contribute to the overall success and cohesion of the team. Performance at MSU is measured not only by the outcomes achieved but also by the manner in which work is conducted and the influence these actions have on colleagues. All team members are strongly encouraged and expected to uphold the following standards of behavior: Model the Way I consistently pursue excellence and conduct myself with clarity, integrity, accountability, and honesty in all professional and personal endeavors. I set the standard through transparency, honesty, and accountability, fostering a culture of excellence while promoting open dialogue across all levels. We foster a collaborative environment where collective aspirations are nurtured and championed. By articulating a compelling future and aligning team efforts with overarching goals, we empower individuals to contribute meaningfully toward shared objectives. This role requires the ability to motivate diverse teams, communicate visionary ideas clearly, and drive engagement through inspiration and purpose. I foster collective alignment around a unified direction, maintain a disciplined strategic focus, articulate a coherent roadmap, and ensure client perspectives are central to every decision-making process. I engage stakeholders by aligning them with MSI’s vision, emphasizing our collective ambitions, and fostering a shared sense of purpose. Through the articulation of strategic objectives, I ensure clarity and direction, driven by the belief that our clients, team members, and partners are instrumental to our success. At every turn, you will question conventional approaches and seek innovative solutions to drive progress. You are tasked with evaluating established procedures, identifying inefficiencies, and proposing transformative changes to enhance productivity and effectiveness. By fostering a culture of continuous improvement, you will inspire others to embrace bold ideas and challenge the status quo. Your role demands a proactive mindset, the courage to take calculated risks, and a commitment to pushing boundaries to achieve exceptional results. I challenge the status quo, drive continuous improvement, welcome innovative concepts, extract lessons from past encounters, and am committed to both personal growth and the development of those around me. As a catalyst for innovation, I question traditional approaches, foster a culture of perpetual growth, and actively seek constructive input to enhance my contributions toward MSI’s objectives. Moreover, I proactively adapt to evolving circumstances, ensuring alignment with and advancement of the organization’s strategic goals. Empower colleagues to take initiative and drive results by fostering an environment of trust, collaboration, and shared accountability. I foster an inclusive environment at MSI where individuals are empowered to perform at their peak, grow professionally, and achieve their highest potential; I actively champion diversity and ensure every perspective is valued and heard. I prioritize cultivating trust, fostering collaboration, and instilling shared ownership, alongside nurturing emerging leaders and upholding the dignity and respect of all individuals. Encourage the Heart I consistently acknowledge the contributions of others, foster a collaborative environment by celebrating achievements together, cultivate a sense of community within the MSI network, and demonstrate genuine care and commitment. I uphold elevated standards and ambitious objectives while fostering individual excellence, honoring our core values, and celebrating our shared achievements and collective spirit. Seasoned professionals in leadership roles are required for this position. Candidates must possess demonstrated leadership experience and the capability to guide teams effectively. Responsibilities include overseeing operations, fostering collaboration, and driving organizational success through strategic decision-making. You demonstrate exceptional leadership by motivating individuals and teams through adaptive, situational approaches, ensuring everyone receives precise guidance and support. You identify and create opportunities that inspire team members, fostering the development of their skills and potential while reinforcing our talent pipeline and succession planning efforts. You stay informed about the latest trends and advancements in the industry, leveraging strategic foresight to understand our clients and business needs while fostering this mindset within your team. You formulate and communicate a compelling vision of the future that energizes and motivates those around you. MSI prioritizes integrity, innovation, and excellence in all aspects of its operations. Candidates should demonstrate a commitment to ethical behavior, professional growth, and collaboration. Strong communication skills, adaptability, and a results-driven mindset are essential for success in this role. The ideal candidate will thrive in a dynamic environment, contribute to team objectives, and uphold MSI’s reputation for quality and reliability.

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