AI

Customer Experience Coordinator

AIC Kijabe Hospital
📍 KenyaCDI🗓️ 19 days ago

Job Description

Kenya
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Customer Experience Coordinator

AIC Kijabe Hospital, a faith-based multi-specialty facility established in 1915, is seeking a Customer Experience Coordinator. With a bed capacity of 363 and serving patients from across Kenya and other African countries, the hospital has recently been classified as a Level 6B National Tertiary Teaching and Referral Hospital.

Job Type: Full Time

Qualification: BA/BSc/HND

Experience: 3 years

Location: Job Field: Customer Care, Success and Service

Required Qualifications & Skills:

Degree in Communication, Public Relations, Marketing or a related field from a recognized institution. Certification in Customer Experience Management (e.g., CCXP) is an added advantage. A minimum of three (3) years relevant experience in a comparable customer-facing role, preferably in the Healthcare industry. A person of high integrity in their personal conduct and handling of sensitive data. Proficient in Microsoft Office and client feedback (Customer relationship management system).

Method of Application:

Interested and qualified? Go to AIC Kijabe Hospital on kijabehospital.or.ke to apply. To apply for this offer, click on the "Apply" button to access the recruiter's

[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]

Ready to apply?

Does my CV fit this offer? Free diagnosis

Get seen by recruiters

Publish your CV on the Candidates page — the place recruiters browse directly to find profiles like yours.

See the Candidates page

You are recruiting?

Find candidates on TAF4ALL

🚀 Boost your application

Stand out with a professional CV and a personalized cover letter generated by AI in 3 minutes. 4 Chef de Projet position(s) posted this week in Kenya.

🇨🇦

Canadian employers are also recruiting in Africa

Real offers from Canadian employers who are explicitly looking for candidates outside Canada. No agency, no fees — you apply yourself.

Expert Application Advice

When tailoring your CV for AIC Kijabe Hospital, prove you meet les compétences demandées dans l'annonce by naming a specific sales target you exceeded—like "beat quarterly quota by 20%." Numbers show results, not just activity.

Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.

Prospecting and results — Your new clients acquired and conversion rate are your strongest arguments. Show your detailed knowledge of local distributors and key players.

🎯 Make your application ATS-ready

ATS (Applicant Tracking Systems) are the software recruiters use to automatically filter CVs before any human reads them. Our CV builder is specifically designed to pass these filters — and it takes under 3 minutes.

Create my ATS CV →
Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

You might also be interested in

BA

Customer Experience Agent

Baki Beauty recrute un Customer Experience Agent en contrat à temps plein. Basé au Kenya, ce poste est idéal pour un professionnel passionné par le service client et prêt à s investir dans une entreprise innovante dédiée à la beauté. Notre mission est d offrir aux femmes noires d Afrique une expérience de vente de prod

CDI25 days ago
IT

Customer Experience Reliever

Nous sommes une société de conseil en capital humain complète, dédiée à aider des organisations comme la vôtre dans leurs activités et travaux de ressources humaines. Nous croyons en la création de relations productives et fructueuses avec nos clients en ajoutant de la valeur à votre entreprise pour garantir le meilleu

CDI18 days ago
AL

Operations and Member Experience Coordinator

Operations and Member Experience Coordinator Allied Talent Partners (ATP) is a mission driven, not for profit talent marketplace focused on connecting vetted, experienced professionals to high impact opportunities in energy access and sustainable development across Africa. ATP specializes in fixed term, deliverable dri

CDD25 days ago
SB

General Manager, Customer Experience

SBM Bank·Kenya

General Manager, Customer Experience Entreprise : SBM Bank Type de contrat : Full Time Qualification : BA/BSc/HND Expérience : 10 ans Localisation : Kenya Contexte : SBM Bank Kenya est une institution financière leader et de confiance, avec une empreinte internationale, dont le siège est à Maurice, et positionnée pour

CDIabout 1 month ago