BA

Customer Experience Agent

Baki Beauty
📍 KenyaCDI🗓️ 2 months ago

Job Description

Kenya
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Baki Beauty recrute un Customer Experience Agent en contrat à temps plein. Basé au Kenya, ce poste est idéal pour un professionnel passionné par le service client et prêt à s'investir dans une entreprise innovante dédiée à la beauté.

Notre mission est d'offrir aux femmes noires d'Afrique une expérience de vente de produits de beauté de classe mondiale, inclusive, valorisante, culturellement pertinente et de la plus haute qualité. La marque Baki repose sur la conviction que la beauté constitue un socle solide pour l'expression de soi, transformant ainsi notre entreprise en un mouvement inspirant.

Nous recherchons une personne qui :

a de l'expérience dans le service client ou l'expérience client ; une expérience en centre d'appels est un atout ; s'épanouit dans un environnement dynamique ; fait preuve de professionnalisme, d'empathie et est orientée vers les solutions ; est prête à commencer immédiatement.

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Expert Application Advice

In your cover letter, show how you've met les compétences demandées dans l'annonce by mentioning a specific win or metric. For Baki Beauty, research their local market—then subtly link your experience to their challenges. This proves you’re both capable and culturally aware.

Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.

Prospecting and results — Your new clients acquired and conversion rate are your strongest arguments. Show your detailed knowledge of local distributors and key players.

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Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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