Senior Mid-Market Account Manager

Why Airtel Africa? At Airtel Africa, we embody a dynamic and driven culture fueled by passion, energy, and an unstoppable can-do mentality. Our relentless pursuit of innovation, coupled with an entrepreneurial mindset, sets us apart. If a conventional approach is your preference, our environment may not align with your aspirations. We are committed to fostering diversity and inclusion in all aspects of our work. By proactively identifying opportunities and adapting to evolving needs, we develop innovative solutions that enhance the well-being of the communities we support. Our team collaborates closely with clients, demonstrating a hands-on approach to achieve shared success. Join Airtel, and you’ll become part of a high-performing team dedicated to excellence. This role also offers an exceptional chance to advance your career within your specialized field, spanning our diverse operating companies across Africa. Airtel Africa is dedicated to fostering an inclusive work environment and upholds equal opportunity employment principles without exception. Responsibilities Engage with existing and prospective clients at the executive level to gain insight into their strategic objectives and primary business motivations, aiming to collaboratively devise a strategic plan that advances or finalizes Airtel contracts encompassing network solutions—whether fixed or mobile—comprehensive solution packages, and associated value-added services. Through strategic selling of core and additional services, along with maintaining an optimal portfolio mix, the role aims to consistently meet and surpass account targets by effectively engaging both existing customers and new client accounts. By strategically offering core and supplementary services alongside an optimally balanced portfolio, this role is responsible for meeting and surpassing account targets, catering to both existing clients and new accounts. Maintaining robust customer relationships ensures strategic alignment with Airtel Africa’s executive sponsors and key stakeholders, facilitating productive bi-annual and annual reviews. To align with the customer’s business objectives and strategic direction, it is essential to analyze their operations and identify how Airtel Africa solutions can enhance value by addressing industry trends and current customer needs. By positioning Airtel Africa as a provider of reliable network and coverage, exceptional customer service, and value-added services, this initiative successfully augmented revenue streams compared to competitors who merely “sold” products. Conduct routine assessments of competitor actions to gauge market trends and anticipate their influence on customer relationships, while actively identifying avenues to implement cost-saving measures or technology upgrades that yield heightened capability, greater efficiency, or a stronger competitive edge. Promptly intervenes to mitigate revenue erosion stemming from competitor encroachment, leveraging proactive strategies and decisive action to safeguard market position. Qualifications Educational Qualifications & Functional / Technical Skills A bachelor’s degree or equivalent qualification in business administration, marketing, sales, or a related field is required for consideration.

• IT Literacy, an added advantage Demonstrates the ability to thrive in a results-oriented corporate environment.
• Proficient in English and Swahili Required: A minimum of five years of progressive experience in a related field, with at least two years in a leadership or supervisory role, demonstrating expertise in project management, strategic planning, or operational oversight. Experienced professionals with a proven track record of 3 to 5 years in sales and relationship management for mid-sized businesses are sought. Professionals should possess a robust comprehension of both fixed and mobile connectivity solutions, enabling them to effectively analyze offerings such as Network as a Service (Haas), Communications Platform as a Service (PAAs), Internet of Things (IoT), and security frameworks. In addition to technical expertise, experience in the cloud industry is essential, along with a deep familiarity with the unique needs, strategic objectives, and business challenges faced by customers within this sector. Other requirements (Behavioural etc.)

Good organizational and teamwork skills

• Ability to quickly react to changes
• Ability to work on tight deadlines
• Self motivated, enthusiastic, energetic Demonstrates exceptional proficiency in both verbal and written communication, ensuring clarity, precision, and impact in all interactions.
• Attention to detail
• Confident, assertive with good negotiation skills
• Excellent time Management Skills
• Customer-centric
• Adherence to Company policy and procedures

Autres informations

• Maintain high levels of integrity We encourage you to spread the word by utilizing the share icons provided below. Submit your resume and application through the company’s official website by following the provided link. Closing Date : 25th July , 2026. Subscribe now to receive the most recent employment opportunities in Tanzania without delay. Stay informed by signing up today.

---

**

[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]