Human Resources and Performance Coordinator

Formation / Diplômes

About Restless Development Restless Development Tanzania harnesses the transformative potential of youth to address pressing global issues. Since its inception in 1993, the organization has collaborated with young individuals whose perspectives are frequently marginalized and whose contributions are undervalued, empowering them to articulate their concerns, engage with policymakers, and spearhead community-driven initiatives. Together with young people, Restless Development tackles critical health and social challenges, confronts environmental degradation, and combats unemployment and systemic inequality. By fostering skill development, expanding employment and entrepreneurship opportunities, advocating for policy changes, and forging strategic alliances with governmental bodies, civil society organizations, academic institutions, and private enterprises, the organization equips youth with the tools to enhance their livelihoods and catalyze meaningful progress within their communities. Our transformative programs fundamentally alter lives, yet achieving such impact demands the contributions of skilled, innovative professionals across every tier of our organization. Our approach to safeguarding Restless Development prioritizes the safety and protection of children, young people, and vulnerable adults as its highest organizational priority, surpassing even program success and strategic goals. The organization acknowledges safeguarding as a collective duty, requiring all staff, volunteers, and partners to uphold stringent measures that prevent harm in the communities we serve and strictly adhere to our Safeguarding Policy. About the role Job title: People and Performance Officer Location : Dar es Salaam or Iringa Salary: 28, 999,942 Tshs basic per annum Preferred start date: July 2026 Length of contract: 1 year – renewable Reports to: Finance and Operations Lead Expected travel: Approximately 5% of the role involves regular national and international travel. About the Role Restless Development is seeking a highly motivated, driven, and creative Tanzanian professional to assume the position of People and Performance Officer. The Officer will collaborate closely with the Finance and Operations Lead to execute diverse human resource functions, such as talent acquisition, onboarding, skill enhancement initiatives, regulatory adherence, and protection protocols. Applicants must demonstrate exceptional organizational abilities and proficiency in information technology, alongside possessing a recognized qualification in Human Resources. In this role, the People and Performance Officer will be tasked with fulfilling the following responsibilities: 1. Recruitment Assist in the creation, evaluation, and release of job postings, advertisements, and recruitment content. Coordinate recruitment activities by overseeing application tracking, assisting with candidate shortlisting, scheduling and managing interviews, and maintaining meticulous records throughout the hiring process. Provide guidance and assistance to hiring managers regarding recruitment policies, procedures, and best practices. Oversee the completion of pre-employment verifications, employment contracts, and related agreements for all staff members, including employees, interns, and volunteers. Coordinate the seamless onboarding process for new employees, verifying that all necessary systems, facilities, equipment, documentation, and communication channels are fully prepared and operational before their start date. Revise and enhance induction and probation procedures to guarantee new hires receive essential information, participate in structured induction sessions, comprehend people policies thoroughly, and benefit from timely follow-up assessments. Responsible for overseeing People Records, HR Systems, Payroll administration, and Leave management, ensuring accurate and efficient processing of employee data and related functions. Responsible for ensuring the accuracy and currency of personnel records, both in physical files and internal online systems. Assume full responsibility for safeguarding personnel data while proactively overseeing and optimizing the HR digital platform. Collaborate closely with the Hub Director and Finance team to ensure payroll information is updated promptly and accurately.

• Maintain accurate records and track all types of leave, including annual leave, ensuring systematic documentation throughout the year. Respond to internal HR-related queries and requests promptly while maintaining a high standard of professionalism in all interactions. 3. Leaver Process and Employee Relations Administration Coordinate all aspects of staff departure procedures, such as preparing and distributing resignation correspondence, managing offboarding communications, completing termination checklists, processing payroll documentation, and accurately calculating any remaining annual leave balances.

Profil recherché

• Distribute and track exit questionnaires, perform exit interviews as necessary, and document all feedback received in organized records. Raise any concerns identified in exit questionnaires or interviews with the relevant line managers and the Hub Director. 4. Performance, Learning, and Internal Capacity Building Collaborate with line managers to facilitate consistent support and direction for staff via structured performance management meetings, while maintaining accurate and up-to-date documentation. Provide assistance in executing key HR initiatives on an annual basis, including performance evaluations, goal establishment, and the creation of employee development strategies. You will provide training and ongoing assistance to staff regarding essential internal policies and practices, such as the employee handbook, performance and development guidelines, recruitment policies, and safeguarding requirements. Contribute to training and development initiatives by maintaining precise documentation of staff training attendance records. Drive greater participation in e-learning initiatives by executing targeted staff engagement campaigns designed to foster enthusiasm and commitment among employees. Coordinate the planning and execution of logistics for company-wide training sessions, while concurrently researching and recommending both internal and external training initiatives tailored to staff development needs. Convene and lead recurring People and Performance Team meetings to ensure productive discussions and actionable outcomes. 5. Safeguarding, Safety, and Compliance Restless Development Tanzania must adhere strictly to all labor laws in Tanzania, thereby establishing the Hub as a forward-thinking employer and setting a benchmark for excellence within the NGO sector. Ensure that Restless Development Tanzania’s national policies and procedures are regularly reviewed, updated as necessary, and promptly communicated to all staff members. Oversee internal audit processes, conduct due diligence, and ensure the implementation of follow-up actions in connection with the People and Performance Unit. Handle donor inquiries regarding adherence to established policies and procedures. Restless Development’s Global Safeguarding Policy must be strictly enforced across all operational levels of the Hub in Tanzania. We will collaborate closely with the Proxy Safeguarding Officer and Hub Director to advance the implementation of a nationwide safeguarding policy and corresponding action plan for Restless Development Tanzania. Ensure strict adherence to Restless Development’s safety and security protocols at all times. 6. Front Office and Reception Coordination
• Oversee front office activities and act as the primary liaison for guests, collaborators, and incoming requests, maintaining a polished and hospitable environment that meets organizational expectations. Oversee reception operations by efficiently greeting and directing visitors, handling incoming calls, and promptly forwarding inquiries and communications to the appropriate staff and departments for resolution. Coordinate meeting room reservations and deliver comprehensive administrative and logistical assistance for all internal meetings, engagements, and events. Responsibilities include managing the receipt, accurate documentation, and timely distribution of incoming mail, deliveries, and official correspondence, ensuring adherence to established office protocols. Supporting efficient office operations involves overseeing front office supplies, coordinating replenishment as needed, and ensuring the reception area and office environment remain organized and well-maintained. Maintain visitor management systems, such as log books, and ensure adherence to organizational safety, safeguarding, and office access protocols. Deliver comprehensive administrative assistance by organizing and maintaining documents, managing schedules, and coordinating appointments as needed.

Responsabilités

• Collaborate with external partners, including vendors, couriers, and service providers, to manage daily office coordination tasks effectively. 7. Other Other duties as required. Occasional work on weekends and/or public holidays may be necessary, with corresponding time off in lieu provided. ABOUT YOU We seek individuals who possess the essential competencies and skills for this position, along with personal qualities that align with our organizational Values. SKILLS AND EXPERIENCE Essential A relevant academic qualification in the designated field of study or substantial professional experience of equivalent standing is required.

Expérience

• Demonstrated success and extensive experience in a comparable human resources position.
• Good general administration experience. Proficiency in leading a team and providing assistance to line managers is required. In a fast-paced setting, you will manage tasks that demand prompt execution and adherence to tight deadlines. Active participant serving on the HR board, holding a fully paid membership position. Desirable Demonstrates the capacity to operate independently with minimal oversight, exercise sound judgment, and take proactive steps without requiring constant direction. The candidate must possess robust IT capabilities, with proficiency in utilizing internal databases and Microsoft Office tools. Skilled professionals must demonstrate strong abilities in communication to interact thoughtfully and appropriately with individuals across all organizational levels.

Compétences requises

• Good organizational and interpersonal skills Demonstrates discretion and maintains the highest standards of confidentiality when handling sensitive information and matters. Exhibits sound judgment and professionalism in all situations requiring discretion and the protection of confidential data. Restless Development Tanzania operates as an Equal Opportunities employer, actively encouraging applications from diverse backgrounds. The organization guarantees that every applicant and staff member will receive equitable treatment, free from discrimination based on gender, marital status, social standing, caste, race, ethnic origin, religious conviction, age, HIV status, disability, or any other non-performance-related characteristic. We warmly welcome applications from emerging professionals, with a particular emphasis on encouraging young women to apply. Remuneration We are dedicated to upholding a culture of openness and integrity by ensuring full transparency throughout our operations. We maintain a competitive, equitable global compensation framework that aligns with fair pay standards. Beyond base salary, employees receive additional benefits such as pension contributions or housing allowances, along with flexible scheduling options to support work-life balance. Work-life Balance At Restless Development Tanzania, we are committed to maintaining high levels of diligence. We also understand the significance of supporting our team members in achieving a harmonious work-life balance by providing: The position offers 24 days of paid vacation annually, excluding public holidays, with an additional day granted for each completed year of service, capped at 28 days.
• Birthday Leave
• Access to flexible working. Generous provisions include study leave, as well as maternity, paternity, and adoption leave, alongside other comprehensive leave benefits. Professional Development Restless Development Tanzania values its role as an employer that identifies and nurtures untapped talent, fostering both personal and professional growth among its workforce. We are dedicated to advancing the careers of our employees through consistent opportunities for skill enhancement and career progression. This role offers enriching opportunities to engage in pivotal projects that challenge and motivate employees, fostering professional growth through hands-on experience.
• Regular performance management. The organization offers robust training and development initiatives, designed to assist employees in identifying mentors both internally and externally to the agency. Quarterly workshops are conducted for all staff members to facilitate the exchange of agency updates, deliver professional development training, and foster team-building through social interaction. Travel and Medical Insurance All employees will be provided with travel insurance through Restless Development Tanzania for business-related trips overseas. Supplementary insurance benefits, if applicable, will be disclosed to the chosen candidate and vary according to the country of employment. Key Dates Kindly submit your CV alongside a cover letter via Bamboo HR by 11:59 PM CAT on June 8, 2026. We encourage you to spread the word by utilizing the sharing icons below to distribute this content across your preferred platforms. Submit your curriculum vitae and application directly through the company’s official website by following the provided link. Closing Date : 10th June , 2026. Don’t miss out on the latest employment opportunities in Tanzania—subscribe now to stay updated.