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Key Accounts Sales Manager
Nous recrutons un Key Accounts Sales Manager pour développer et gérer des relations stratégiques avec des clients clés, stimuler la croissance des ventes, maximiser la rentabilité et garantir un haut niveau de satisfaction client. Ce poste vise à maintenir des partenariats à long terme avec les principaux comptes de la distribution, du commerce de détail et de gros, tout en identifiant des opportunités d'expansion.
Responsabilités principales :
Élaborer et exécuter des plans de compte pour les clients clés assignés. Atteindre les objectifs de vente mensuels, trimestriels et annuels. Négocier les accords commerciaux, les prix, les promotions et les conditions commerciales. Établir des relations solides avec les décideurs clés au sein des organisations clientes. Suivre les performances des clients, les tendances des ventes et les opportunités de marché. Coordonner avec les équipes marketing, supply chain, finance et service client pour assurer une excellente gestion des comptes. Gérer les activités promotionnelles et évaluer leur efficacité. Résoudre les problèmes des clients et assurer un suivi en temps opportun. Préparer des prévisions de ventes régulières et des rapports de performance des comptes. Identifier les opportunités de nouveaux listings de produits et d'expansion commerciale. Assurer le suivi des encaissements et maintenir un rapport d'ancienneté sain.
Qualifications :
Diplôme de licence en administration des affaires, marketing, ventes ou domaine connexe. Minimum 5 ans d'expérience dans la vente, de préférence dans les biens de grande consommation (FMCG) ou les biens de consommation. Expérience dans la gestion du commerce moderne et des comptes clés.
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Solides compétences en négociation et en gestion de relations. Sens commercial et financier. Excellentes compétences en communication et en présentation. Capacités d'analyse et de résolution de problèmes. Compétences en leadership et en collaboration d'équipe. Maîtrise de Microsoft Excel et des systèmes ERP/CRM.
Indicateurs clés de performance (KPI) :
Réalisation du chiffre d'affaires. Performance de la marge brute. Pourcentage de croissance des comptes. Nouveaux listings de produits. Conformité des encaissements et des paiements. Niveaux de satisfaction client.
Lieu : Tema, Ghana
Salaire : Attractif
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5 days ago
Easy apply
Accra & Tema Region
Full Time
Retail, Fashion & FMCG
We are looking for a Key Accounts Sales Manager who will be responsible for developing and managing strategic relationships with key customers to drive sales growth, maximize profitability, and ensure high levels of customer satisfaction. The role focuses on maintaining long-term partnerships with major retail, wholesale, and distribution accounts while identifying opportunities to expand business.
Min Qualification:
Degree
Expérience
Mid level
Experience Length:
5 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Localisation
Profil recherché
Job descriptions & requirements
Key Responsibilities:
Develop and execute account plans for assigned key customers.
Achieve monthly, quarterly, and annual sales targets.
Negotiate commercial agreements, pricing, promotions, and trade terms.
Build strong relationships with key decision-makers within customer organizations.
Monitor customer performance, sales trends, and market opportunities.
Coordinate with marketing, supply chain, finance, and customer service teams to ensure excellent account management.
Manage promotional activities and evaluate their effectiveness.
Resolve customer issues and ensure timely follow-up.
Prepare regular sales forecasts and account performance reports.
Identify opportunities for new product listings and business expansion.
Follow payment collections and keep healthy ageing report.
Qualifications:
Bachelor’s degree in business administration, Marketing, Sales, or related field.
Minimum 5 years of sales experience, preferably in FMCG or consumer goods.
Experience managing modern trade and key accounts.
Compétences requises
Strong negotiation and relationship management skills.
Commercial and financial acumen.
Excellent communication and presentation skills.
Analytical and problem-solving abilities.
Leadership and team collaboration skills.
Proficiency in Microsoft Excel and ERP/CRM systems.
Key Performance Indicators (KPIs)
Location : Tema, Ghana
Salary : Attractive
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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