PERSONAL ASSISTANT

The Personal Assistant (PA) will provide high-level administrative and operational support to the
Office of the Executive Chairperson. This role involves managing meeting schedules,

📌 correspondence required by the Executive Chairperson and attending to the day-to-day tasks to ensure the efficient operation of the Executive’s Office. The PA is responsible for coordinating activities, and acting as a gatekeeper to streamline workflow, while maintaining confidentiality and professionalism in all interactions. The PA must be detail-oriented with excellent communication skills and have the ability to work independently in a fast-paced environment.

### 📌 KEY PERFORMANCE INDICATORS

» Manage and organise the Executive Chairperson’s daily calendar, including scheduling meetings and appointments. Prioritise and resolve scheduling conflicts as necessary.

/>» Screen and direct phone calls, emails, and other correspondence which requires the Executive Chairperson ‘s attention.
» Prepare and draft communication, memos, and reports.
» Respond to enquiries and messages on behalf of the Executive Chairperson.
» Arrange all company related meetings, conferences, and events, including logistics, agendas, and materials.
» Take meeting minutes and track action items. Ensure timeous follow-up on deliverables and matters arising.
» Coordinate travel itineraries, including flight bookings, accommodation, and transportation. Prepare travel documents and ensure all logistics are organised.
» Maintain and organise files, records, and documentation for the Executive Chairperson.
» Assist with personal and professional tasks, including errands, personal appointments, and project support as and when required.
» Handle confidential information with the utmost discretion and maintain privacy regarding personal and business matters.
» Provide general administrative support, such as organising office supplies, preparing reports, and handling special projects as directed by the Executive Chairperson.
» Serve as a liaison between the Executive Chairperson and internal/external stakeholders, ensuring positive and professional interactions.
» Regularly brief the Executive Chairperson on matters which requires personal attention.

📌 EXPERIENCE AND KNOWLEDGE

### 📌 » Up to 5 years of proven experience in an administrative role, preferably in a non-profit environment.

### 📌 » Strong Organisational, time-management, and multitasking skills.

» Excellent written and verbal communication abilities.

/>» Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with office equipment.

📌 » Strong interpersonal skills and the ability to work well in a team environment and with people across various backgrounds.

» A passion for the organisation’s mission and commitment to making a positive social impact.

### 📌 QUALIFICATIONS AND REQUIREMENTS

» A Diploma in Business Administration or Secretarial Administration.

/>» A Business Administration Degree will be an added advantage.
» A valid driver’s licence