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Customer Service Officer chez Advans Ghana ... a Bolgatanga. Consultez les details de l'offre sur le site source pour les missions,
et modalites de candidature.
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What this role involves
You will be the first point of contact for clients at the Bolgatanga branch, handling account inquiries, transaction support, and complaint resolution. Daily tasks include processing deposits and withdrawals, updating customer records, and guiding clients through digital banking tools. You’ll work closely with the branch team to ensure a smooth, professional service experience.
Key skills to highlight
Strong numerical accuracy and attention to detail for cash handling. Proficiency in English and a local language (e.g., Frafra, Twi) for clear client communication. Familiarity with basic banking software or CRM systems, plus a calm, patient approach to resolving customer issues. Previous experience in microfinance or retail banking is a plus.
Taf4All CV tip
Add a short “Client Service Snapshot” section at the top of your CV: list 2–3 specific achievements, e.g., “Handled 50+ daily transactions with zero cash discrepancies” or “Resolved 95% of customer complaints within 24 hours.” This immediately shows your fit for the branch environment.
Before you apply
Advans Ghana will never ask for payment or personal bank details during the application process. Verify the job on their official website or LinkedIn page. If you receive any suspicious email or call requesting fees, report it to the company’s HR team.
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